Shuttle Operator

POSITION: Shuttle Operator II - Non-CDL

This position follows all provisions of the UTU/SMART TD collective bargaining agreement.

REPORTS TO: Parking Supervisor

LOCATION: ALB

AIRPORT: Albany International Airport

SUMMARY

Drives shuttle vehicle to transport traveling public to and from the airport terminal and parking lots by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

• Drives shuttle vehicle continuously over a predetermined route in accordance with performance standards.

• Provides superior and courteous customer service.

• Assists disabled passengers into and out of vehicle.

• Assists passengers with luggage when time permits

• Secures passengers’ wheelchairs to restraining devices to stabilize wheelchairs during trip.

• Operates radio or similar device to communicate with basic station or other vehicles to report disruption of services.

• Cleans and services vehicle with fuel, lubricants and accessories.

• Keep records of trips and behavior of passengers.

• Advises Vehicle Maintenance Department of any need for repairs or maintenance.

• Participates in Total Quality Management program, and Goal Setting program.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license required. A NYS CDL license with passenger endorsement preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arm; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move at least 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EEO DFWP