![BD Holt Company](https://media.trabajo.org/img/noimg.jpg)
Truck Service Writer
2 months ago
This position is responsible for providing assistance to the customer in regards to truck & trailer service repairs.
Essential Functions:
- Acts as the first point of contact by greeting and consulting with the customer on service needs
- Opens work orders and assign job repair to a service technician
- Communicates customer repair requests to technicians
- Organizes and sells quotes to the customer
- Handles repair order charges, warranty validations, submissions, and follow-ups
- Communicates with the customer during all stages of repair service
- Completes all necessary paperwork to complete a repair work order for closing and final billing
- Assists in handling customer complaints and concerns
- Identifies comebacks and resolves the issue to the customer’s satisfaction
- Treats customers fairly and demonstrates our commitment to superior customer service
- Accepts after-hours call-out service to meet customer needs
- Communicates job progress to supervisor and customer as needed
- Projects professionalism with both internal and external customers, including personal appearance
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Requires regular and punctual employee attendance
- Performs other duties as assigned
Knowledge, Skills, and Abilities:
- Knowledge of heavy-duty On-Highway truck operation, services, and parts
- General knowledge of mechanical/technical terminology
- Knowledge and proficiency with current computer software, related hardware, and common dealership computer systems
- Must have an outgoing, friendly personality, superior communication, and customer exceptional skills in customer service
- Bilingual preferred.
- Excellent time management and organizational skills
- Ability to negotiate customer complaints to a satisfactory resolution
- Ability to work independently and as part of a team
- Ability to read, write, and understand information
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to establish and maintain effective working relationships
Education and Experience:
- High school diploma or equivalent required; additional continued education such as specialized/technical training or some college courses preferred
- More than two years of work-related experience in a service department is required. Five or more years of experience preferred
- CDL – Class A or B preferred
Physical Requirements:
- A significant amount of time spent sitting
- Constant movement and use of hands, this position requires good manual dexterity
- Communication with customers and constant communication with co-workers
- Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Lifts and moves materials and equipment up to 50 lbs.
Work Environment:
- Regularly works indoors around moving mechanical parts
- May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- Requires wearing common protective or safety equipment
- Exposure to high noise levels
- Works in extremely bright or inadequate lighting
- Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
- Exposure to minor burns, cuts, bites, or stings
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
#LI-HTC
-
Lead Truck Service Technician
3 months ago
Pflugerville, United States BD Holt Company Full timeJob DescriptionJob DescriptionEssential Functions:Troubleshoots and diagnoses equipment malfunctions and failuresPerforms major engine repairs and related equipment repairsDisassembles, inspects, determines parts required, and reassembles to factory specifications within TRGsProvides quality control/assurance inspections of completed tasksPrepares required...
-
Service Manager
2 months ago
Pflugerville, United States BD Holt Company Full timeJob DescriptionJob DescriptionJob Summary:The Service Manager- Truck is responsible for ensuring the successful management of work performed in the service area. The incumbent is responsible for establishing production goals, supervising, training, and evaluating service employees to ensure that work is performed in support of the company’s department...
-
Diesel Mechanic
4 days ago
Pflugerville, United States Austin Fleet Services Full timeJob DescriptionJob DescriptionExperienced Diesel Mechanic (Truck & Trailer) NeededAustin Fleet Services (AFS) is hiring for an experienced diesel mechanic to add to our growing business! We are a mobile and in-shop fleet maintenance and repair company serving customers in Texas. Why join Austin Fleet Services?Hourly and overtime payPerformance Bonuses$125...
-
Diesel Mechanic
2 weeks ago
Pflugerville, United States Austin Fleet Services Full timeJob DescriptionJob DescriptionExperienced Diesel Mechanic (Truck & Trailer) NeededAustin Fleet Services (AFS) is hiring for an experienced diesel mechanic to add to our growing business! We are a mobile and in-shop fleet maintenance and repair company serving customers in Texas. Why join Austin Fleet Services?Hourly and overtime payPerformance Bonuses$125...
-
Diesel Mechanic
2 months ago
Pflugerville, United States Austin Fleet Services Full timeJob DescriptionJob DescriptionExperienced Diesel Mechanic (Truck & Trailer) NeededAustin Fleet Services (AFS) is hiring for an experienced diesel mechanic to add to our growing business! We are a mobile and in-shop fleet maintenance and repair company serving customers in Texas. Why join Austin Fleet Services?Hourly and overtime payPerformance Bonuses$125...
-
Diesel Mechanic
3 months ago
Pflugerville, United States Austin Fleet Services Full timeJob DescriptionJob DescriptionExperienced Diesel Mechanic (Truck & Trailer) NeededAustin Fleet Services (AFS) is hiring for an experienced diesel mechanic to add to our growing business! We are a mobile and in-shop fleet maintenance and repair company serving customers in Texas. Why join Austin Fleet Services?Hourly and overtime payPerformance Bonuses$125...
-
Parts Courier
2 days ago
Pflugerville, United States Holt Group Inc Full timeRESPONSIBILITIES: This position is responsible for responding to company and customer needs in a positive, caring manner while striving for prompt, accurate, and efficient transport of all parts shipments. Specific duties include: Safely loading, unloading, and delivering parts on a timely schedule as directed. Securing material onto the truck and ensuring...
-
Truck Driver
4 weeks ago
Pflugerville, United States Core and Main Full timeCompany Overview: When support counts, count on us Its no wonder that our employees give everything theyve got constructive support is motivational! We let you know that we value your contributions through financial rewards and excellent benefits in an environment of cooperation. Teammates from diverse personal backgrounds feel welcomed, included,...
-
Customer Service Representative
2 weeks ago
Pflugerville, United States U-Haul Full timeLocation: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
1 month ago
Pflugerville, United States U-Haul Full timeLocation: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 months ago
Pflugerville, United States U-Haul Full timeLocation: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Automotive Service Specialist
2 days ago
Pflugerville, Texas, United States Brakes Plus Full timePosition Overview:The Automotive Service Specialist plays a crucial role in delivering exceptional service and high-quality vehicle repairs efficiently.Key Responsibilities:Conduct comprehensive vehicle assessments using a detailed checklist to identify potential issues, including belts, hoses, brakes, and more.Perform essential automotive maintenance tasks...
-
Driver - CDL
3 days ago
Pflugerville, United States Foundation Building Materials Full time** Driver - CDL** **Job Category****:** Drivers **Requisition Number****:** DRIVE01294 Showing 1 location **Job Details** **Description** **Put Yourself in the Driver's Seat.** We know that **CDL Drivers** are an elite group of professionals. At **FBM** we believe that safe, qualified drivers are an important part to our overall team operation. **Drive and...
-
FedEx Delivery Driver
3 months ago
Pflugerville, United States Bright Flag Recruiting Full timeJob DescriptionJob DescriptionContract Delivery Services Inc, a FedEx Ground contractor, has IMMEDIATE OPENINGS for Full Time and Part Time Delivery Drivers. Drivers will be operating out of the Pflugerville terminal located at 15904 Impact Way, Pflugerville, TX 78660 and will be making deliveries to local residences and businesses in Pflugerville, TX....
-
Generator Field Tech Class A
2 months ago
Pflugerville, United States WP Full timeA Waukesha Pearce Industries (WPI) Generator Tech Class A is expected to work on generators/ transfer switches from oil changes to major repairs. Keep service truck, tools and equipment in good working order. Must be able to perform load testing, warranty repairs, and startups based off manufactures requirements. Performs other duties as assigned by...
-
Webber - Backhoe/ Track Hoe Operator - Waterworks
2 months ago
Pflugerville, United States Webber Full timeOverviewOperates a rubber-tired, skid steer, or crawler type tractor with an attached scoop type bucket on front end. Machine is used to load materials from stockpiles, excavation, charging batch plants, loading and unloading tricks. May be used with attachments in lieu of the bucket.Job DutiesStart engines, move throttles, switches, and levers, and depress...
-
Webber - Backhoe/ Loader Operator - Waterworks
3 months ago
Pflugerville, United States Webber Full timeJob DescriptionJob DescriptionOverviewOperates a rubber-tired, skid steer, or crawler type tractor with an attached scoop type bucket on front end. Machine is used to load materials from stockpiles, excavation, charging batch plants, loading and unloading tricks. May be used with attachments in lieu of the bucket.Job DutiesStart engines, move throttles,...
-
Webber - Dozer Operator - Waterworks
2 months ago
Pflugerville, United States Webber Full timeApply in Person Monday through Friday 8am to 4pm (Closed Holidays)PLW Waterworks (Division of Webber)17601 Weiss LanePflugerville, TX 78660OverviewOperate a bulldozer safely to cut ditches, slopes, grades, clear brush, shape, and dress slopesJob DutiesOperate bulldozer safely and efficientlyCut ditches, slopes, grades, clear brush, shape, and dress slopes...
-
Webber - Dozer Operator - Waterworks
3 months ago
Pflugerville, United States Webber Full timeJob DescriptionJob DescriptionApply in Person Monday through Friday 8am to 4pm (Closed Holidays)PLW Waterworks (Division of Webber)17601 Weiss LanePflugerville, TX 78660OverviewOperate a bulldozer safely to cut ditches, slopes, grades, clear brush, shape, and dress slopesJob DutiesOperate bulldozer safely and efficientlyCut ditches, slopes, grades, clear...
-
Sprinkler Technician
3 days ago
Pflugerville, United States Pye-Barker Fire & Safety Careers Full time*Make a difference, protect lives, and achieve your dreams. *Build your career with the industry-leading fire, life safety and security company. This position is responsible for the proper installation, operation, and maintenance of fire alarm systems. Responsibilities include inspecting, testing and performing system checks in accordance to fire code;...