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Parts Specialist

2 months ago

Waterloo, United States Wilkins RV Full time $30,000 - $50,000
Job DescriptionJob Description

Responsibilities

  • Maintain and provide excellent support at the tech counter for technicians while working in a fast pace environment.  
  • To achieve department’s monthly goal in retail parts and accessory sales and related profits
  • Handle incoming parts-related phone calls
  • Arrange stock so that it is readily accessible, easily inventoried on a perpetual basis and displayed well
  • Plan, prepare, and maintain parts stock inventory
  • Sell parts over the counter to service, sales and customers and dispense parts to shop personnel when the shipping & receiving department is not available
  • Handle cashier function of the parts and service departments as necessary
  • Maintain backorder file for all customer special orders
  • Maintain master parts and price books and update them as necessary
  • Maintain appropriate levels of inventory for all items in stock, ordering product on a daily basis as necessary
  • Maintain, in the IDS computer system, maximum and minimum stock levels for all stocked parts and accessories
  • Make sure that all parts sales are accounted for immediately, either as a parts sale or billed to a repair order
  • Assist the shipping and receiving department in the receiving, counting and stocking of all incoming merchandise and shop supplies as necessary
  • Assist in the performing of daily cycle counts as necessary
  • Assist members of the sales department in obtaining special order and aftermarket parts and accessories pricing and order these parts and schedule their installation, as authorized by the sales department
  • Fill propane tanks for retail customers as required
  • Maintain a level of product knowledge necessary to market retail store products to prospective customers
  • Learn and understand the duties of fellow parts personnel in order to provide backup as necessary
  • Maintain a clean and professional parts desk, parts counter and parts department

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply concepts of basic algebra and geometry
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Inventory software and Internet software

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