Customer Service Representative/Admin Support

4 weeks ago

Reno, United States Threshold Brands Full time
Job DescriptionJob DescriptionSalary: $18 - $20

Founded in 1979, Pestmaster Services has grown into a nationally recognized pest management company specializing in government contract services using an integrated pest management (IPM) approach. Today, we are the 2nd largest provider of pest control services to the Federal Government and utilizing our franchise network, provide services in more than 25 states and the District of Columbia. Pestmaster is a proud member of the International Franchise & National Pest Management Associations and many of our offices are QualityPro and GreenPro Certified. 

 

Who We Are Seeking 

Our growing team is seeking an experienced Customer Service Representative with strong communication and organizational skills. The ideal candidate will be: 

  • Detail oriented
  • An effective communicator (written, oral) 
  • Analytical and critical thinker
  • Organized and able to multitask 
  • Customer service oriented
  • Comfortable using Microsoft software (Excel, Word, Outlook) 

Job Responsibilities 

The Customer Service Representative supports our clientele while contributing administrative support to the Reno office.  CSR is responsible for handling calls from customers regarding pest control services, invoicing, schedules services and reports directly to the Customer Service/Dispatch Manager.  This is achieved through the main job responsibilities, as follows: 

  • Communicate with customers and field technicians
  • Review contracts to determine correct service
  • Assist in month-end close process 
  • Answer calls from customers, vendors, and employees
  • Resolve customer complaints via phone or email
  • Track and record checks, credit cards, ACH, and cash received
  • Accurately bill customers monthly
  • Work with customer to collect delinquent payments
  • Other tasks as assigned

 

Qualifications 

  • Min. 1 year customer service experience
  • Scheduling, preferred
  • Pass background check
  • Invoicing experience, preferred
  • Microsoft office (Excel, word, email)
  • Great verbal and written communication skills
  • Excellent interpersonal skills
  • Drug-free (pre-employment drug screening to be performed) 

 

Benefits 

  • Competitive salary + 401(k) match 
  • Medical / Dental / Vision Insurance Coverage 
  • Paid time off + Paid Holidays

 

Pestmaster Services is an Equal Employment Opportunity Employer

  • Customer Service Representative 1

    3 weeks ago

    Reno, United States Clerical Administrative Support Full time

    Position Purpose This position represents the front door of the organization for patients seeking guidance to help them along their patient financial journey. This position will act as a liaison, primarily a patient advocate, between Renown, patient payer sources, self-pay discounts, and financial assistance programs, as well as patient financing...

  • Customer Service Representative 1

    1 week ago

    Reno, United States Clerical Administrative Support Full time

    Position Purpose This position represents the front door of the organization for patients seeking guidance to help them along their patient financial journey. This position will act as a liaison, primarily a patient advocate, between Renown, patient payer sources, self-pay discounts, and financial assistance programs, as well as patient financing...

  • Customer Service Representative

    4 weeks ago

    Reno, United States Dorman Products Full time

    **Customer Service Representative** **Location:** Reno, NV, US As a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions. **PRIMARY DUTIES:** Fulfill promises made to customers 100% of the time or notify them of...

  • Customer Service Representative

    1 week ago

    Reno, United States Dorman Products Full time

    **Customer Service Representative** **Location:** Reno, NV, US As a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions. **PRIMARY DUTIES:** Fulfill promises made to customers 100% of the time or notify them of...

  • Customer Engagement Representative Lead

    3 weeks ago

    Reno, United States Clerical Administrative Support Full time

    Position Purpose The Engagement Center represents the front door of the organization to ensure health care is received timely with an exceptional customer experience. The Lead position provides front line support for the various teams of the Engagement Center as mentors and subject matter experts, remotely and on-site. The successful Customer Engagement...

  • Customer Engagement Representative Lead

    1 week ago

    Reno, United States Clerical Administrative Support Full time

    Position Purpose The Engagement Center represents the front door of the organization to ensure health care is received timely with an exceptional customer experience. The Lead position provides front line support for the various teams of the Engagement Center as mentors and subject matter experts, remotely and on-site. The successful Customer Engagement...

  • Customer Service Representative

    4 weeks ago

    Reno, United States Exidetek Full time

    The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints. Minimum Requirements -  High School Diploma/GED -  Ability to read and communicate in...

  • Customer Service Representative

    1 week ago

    Reno, United States Exidetek Full time

    The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints. Minimum Requirements -  High School Diploma/GED -  Ability to read and communicate in...

  • Customer Service Representative

    3 weeks ago

    Reno, United States French Agency Full time

    POSITION: Customer Service Representative DEPARTMENT: Sales & Customer Service Department REPORTS TO: Customer Service Manager SCHEDULE: Monday - Friday 8AM to 5 PM PAYING: $16/hour MISSION: •Serves customers, Sales Department, and Representatives by providing product & service Information. MAIN RESPONSIBILITIES AND TASKS (NON-EXHAUSTIVE): •Deal directly...

  • Customer Service Representative

    1 week ago

    Reno, United States French Agency Full time

    POSITION: Customer Service Representative DEPARTMENT: Sales & Customer Service Department REPORTS TO: Customer Service Manager SCHEDULE: Monday - Friday 8AM to 5 PM PAYING: $16/hour MISSION: •Serves customers, Sales Department, and Representatives by providing product & service Information. MAIN RESPONSIBILITIES AND TASKS (NON-EXHAUSTIVE): •Deal directly...

  • Customer Service Representative

    2 weeks ago

    Reno, United States Mr. Appliance of Reno Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...

  • Customer Service Representative

    2 weeks ago

    Reno, United States U-Haul Full time

    Location: 10400 S Virginia St, Reno, Nevada 89511 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    1 week ago

    Reno, United States U-Haul Full time

    Location: 10400 S Virginia St, Reno, Nevada 89511 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 weeks ago

    Reno, United States Hometown Health Full time

    **Customer Service Representative Remote** Requisition ID: 163965 Department: 110630 Contact Center Facility: Renown Health Schedule: Full Time Shift: Varies Category: Clerical & Administrative Support Location: Reno,NV Position Overview Benefits **Position Purpose** This position will act as a liaison between Hometown Health and its consumers and...

  • Customer Service Representative

    4 weeks ago

    Reno, United States Kelly Services Full time

    Job DescriptionJob DescriptionNow Hiring!Customer Service RepresentativeIn Reno, NV$45K-$50K/Annual DOEAbout: The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with...

  • Customer Service Representative

    4 weeks ago

    Reno, United States Guild Mortgage Full time

    ** Customer Service Representative** **Job Category****:** Loan Servicing **Requisition Number****:** CUSTO13210 Showing 1 location **Job Details** **Description** **Guild Mortgage Company**, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home...

  • Customer Service Representative

    3 weeks ago

    Reno, United States Best Buy Health Full time

    As a Customer Advisor (Customer Service Representative) you bring our mission to life by making meaningful connections with our senior aged customers and their care takers. You will assist with a wide variety of call types including billing, account support, conversational troubleshooting and helping our customers connect with their health and safety...

  • Customer Service Representative

    3 weeks ago

    Reno, United States Summit Fire & Security Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be...

  • Customer Service Representative

    3 weeks ago

    Reno, United States Summit Fire & Security Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be...

  • Customer Service Representative

    1 week ago

    Reno, United States Summit Fire & Security Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be...