Security - Security Supervisor
2 months ago
POSITION TITLE: Security Supervisor JOB CODE: 1300
DEPARTMENT: Security
DIVISION: Security
REPORTS TO: Operations Manager
POSITION SUMMARY:
Supervises the security administration of all shifts. Ensures shifts operates smoothly and efficiently and that of employees, guests, and property are secure and protected. Coordinates the security response to emergency problem situations which may result in liability for Divi Carina Bay Casino.
1. Makes certain that time and attendance sheets are completed accurately and submitted to payroll on a timely basis.
2. Schedules vacation requests in such a manner as to create minimal disruption to the Security Department operation.
3. Attends daily briefing with the Lead Officer and Officers prior to the start of each daily shift to announce policy and procedural changes, upcoming events, manpower assignments, and other duty related information.
4. Oversees the training and development of the Security staff to ensure they have the following:
- Knowledge and skills necessary to advance to the next highest level of supervision within the Security Department.
- Monitors employee’s performance,
- Reviews all Security Department reports compiled on the shift for factual, readable, thorough, and timely information.
- Checks Security Department radios/ issues batteries and has defective radios repaired. Maintains responsibility and security of Casino keys. Investigates missing keys and allows entry for those persons who have misplaced keys.
- Oversees the Lost and Found items on a daily basis, ensuring all found property is logged and safeguarded. Ensures all claimed property is returned to the rightful owner. If not claimed, valuable items will be put in a secured area and other items will be brought to the Lost and Found Administrator at the end of the Security shift.
- Responds to all emergency calls requiring paramedics or outside agencies.
- Initiates direct contact with the Virgin Islands Police Department, Fire Department, Division of Gaming Enforcement Agents, and other outside agencies.
- During emergencies, responds to the appropriate command center and assumes direct control of emergency procedures until executive staff arrives and then performs the role of advisor. Ensures that all employees accidents and injuries are attended to by the security staff and that all reports are subsequently filed.
- Handles guest complaints and disputes, notifying appropriate supervisors and conducting further investigations as needed.
- Checks for safety hazards. When hazardous situations are identified, ensures that reports and/or work orders are submitted, and the problems are corrected.
- Keeps records of security personnel on each shift to ensure proper employees evaluations can be made.
- Makes or supervises reports to the Operations or Director of Security on all matters concerning the security and the safety of guests as well as all matters within Divi Carina Bay and Casino property that could result in a liability suit. Also, any actions or deeds of misconduct of Security Officers or other employees which could concern the effective operation of Divi Carina Bay and Casino.
- Establishes and maintains good working relationships with department heads and other supervisory personnel within Divi Carina Bay and Casino
- Be able to learn the operation of the Morris Key Watch System
- Other tasks as requested by management.
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00820, United States Treasure Bay LLC Full timeJob DescriptionJob Description JOB DESCRIPTIONPOSITION TITLE: Security Supervisor JOB CODE: 1300 DEPARTMENT: Security DIVISION: SecurityREPORTS TO: Operations Manager POSITION SUMMARY:Supervises the security administration of all shifts. Ensures shifts operates smoothly and efficiently and that of employees, guests, and property are secure and protected....
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