Technical Writer

2 months ago

Salt Lake City, United States Packsize, LLC Full time
Job DescriptionJob Description

Job Summary

Packsize is seeking a Technical Writer to create high quality software documentation. The Technical Writer will author user guides, API documentation, release notes, and other support materials related to software products. This position requires experience in writing technical documentation and a working knowledge of software development processes. The Technical Writer must be able to work independently and have a strong ability to break down complex procedures into clear, easy-to-follow steps.

What You’ll Do

  • Work with software R&D, product management, and integration engineering team members to create high quality support documentation.

  • Author documentation that adheres to technical writing quality standards and meets compliance expectations.

  • Develop software-specific document control strategy, including methods for version control and delivery of content.

  • Gain proficiency in topic-based authoring using an XML authoring tool.

What You’ll Bring

  • Attention to detail in deliverables and work style

  • Desire to specialize in software technical writing

  • Confidence in developing and presenting new ideas and process improvements.

  • Ability to adapt to changing environments.

  • Ability to independently prioritize and manage time effectively.

  • Ability to work on multiple projects at once and juggle competing priorities.

  • Ability to communicate with others honestly, respectfully, and sensitively.

  • Followthrough on promises and commitments made to others.

  • Fair, honest, and respectful treatment of others, furthering the integrity of the organization and its relationships of trust with the broader community.

  • Ability to see others as people and understand their needs, objectives, and challenges.

Job Specific Competencies

  • A developing professional with a solid understanding of how to write high quality technical documentation.

  • 1-3 years demonstrated experience in creating technical documentation, preferably in a software setting.

  • Experience writing API documentation.

  • Preferred: Experience with docs-as-code.

  • Preferred: Experience with translation, localization, and writing for a global audience.

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