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Automotive Service Advisor

3 months ago

Ferndale, United States Les Stanford Chevrolet and Cadillac Full time
Job DescriptionJob Description

Les Stanford Buick GMC is looking for an Experienced Service Advisor to add to our amazing team Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. Having the full line of GM products, your potential to grow and accel here is unparalleled. We offer pay that is higher than industry standard because we want to invest in the best people.  

Salary: $70,000 to $150,000

Benefits: 

  • Monday-Friday operation. NO SATURDAYS NO LATE NIGHTS
  • Full Benefits – 401K and Health Care
  • Paid Vacation
  • Opportunity to advance
  • Compensation plan higher than the industry standard with bonus earning potential
  • Strong leadership team that works with you to reach maximum potential
  • Family owned and operated
  • Great culture and working environment that includes employees with drive, ambition and motivation

•Meet with customers and determine their needs for repair and/or service of their vehicle issues

•Increase customer satisfaction by building customer relations

•Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations

•Monitor the progress of each vehicle throughout the day, and update customers frequently

•Increase profitability by maximizing sales & executing retail promotions

•Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times

•Oversee and participate in quality control

•Participate in the development and documentation of standard operating procedures as appropriate

 

Note: Our customers are our number one priority. Superior customer service is a requirement.