General Manager

2 weeks ago

Albertville, United States The Sports Facilities Companies Full time
Job DescriptionJob Description

GENERAL MANAGER - Sand Mountain Park and Amphitheater

Sports Facilities Management, LLC

LOCATION: Albertville, AL

DEPARTMENT: OPERATIONS

REPORTS TO: VICE PRESIDENT OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)


ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of SMP SFM, LLC. The objectives for this position include:

  1. Optimizing overall financial performance
  2. Optimizing overall operational performance and guest service
  3. Creating a positive relationship with client and stakeholders
  4. Creating a culture of accountability which supports the Mission/Core Values
  5. Meeting or exceeding annual growth objectives
  6. Facilitating effective interdepartmental collaboration
  7. Team Member retention and development
  8. Development and refinement of operating policies
  9. Identifying and executing park improvement projects
  10. Implementation of solutions and systems that support the nine areas above

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Directly aligns with the Sand Mountain Park Mission Statement and Core Values
  • Provide tactical leadership and oversight of the Food & Beverage, Marketing/Sponsorship, Entertainment & Events, Finance, and Human Resources Teams
  • Constant focus on continuous improvement across all departments
  • Ensure the property is guest-ready according to our operational standards daily
  • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
  • Direct and coordinate an organization's financial and budget activities to fund operations, manage labor cost, maximize performance, and increase efficiency
  • Final decision maker on all key personnel decisions and strategic initiatives
  • Direct, plan and implement all policies and procedures to ensure maximum productivity and operational performance
  • Lead productive and structured weekly/monthly planning meetings that set the Team up for success and establish open lines of communication on a consistent basis
  • Implement corrective action plans to solve organizational or departmental problems
  • Ensure all financial reporting, purchasing procedures, cash handling procedures, and inventory management systems are all compliant and efficient
  • Prepare and present month-end financial reporting, quarterly City Council updates, and additional park related information/updates as needed
  • Serve as the park ambassador to represent and promote its objectives at official functions, community events, and with other key stakeholders as our client/SFC sees fit
  • Serve as the park liaison between city organizations, local/regional stakeholders, and Sports Facilities Companies home office
  • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
  • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
  • Negotiate and/or approve contracts and agreements with vendors, tournament rights-holders, artist managers, sponsors, and more, always having the park's best interest as top priority
  • Manage the parkwide budget monthly, and implement operational adjustments based on financial performance throughout each fiscal year
  • Prepare the annual park budget and help lead the budget approval process with our client
  • Review reports submitted by team members to recommend approval or to suggest changes
  • Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
  • Establish and cultivate a one-team mindset and extremely strong partnership with our client that has open lines of communication and aligned expectations
  • Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in business management, sports management, or a related field, or equivalent experience
  • Prior responsibility in daily P&L management and budget oversight responsibility of $4M or greater
  • Proven experience in organizing, booking, and executing basketball, baseball, softball, tennis, swimming, cheer, soccer, flag football, tackle football, 7 v 7 football, and volleyball sports tournaments/events
  • Proven experience in organizing, booking, and executing small/medium size concerts and non-sport events
  • Proven experience in leading successful Food & Beverage departments/operations at a high-volume scale
  • Strong background in Human Resources compliance and building an effective work environment/culture for large teams
  • Experience working with convention & visitors bureaus, regional sports commissions, concert talent buyers/promoters, and/or tournament/event rights-holders
  • Operational proficiency in the areas of risk management and insurance policy/workers compensation compliance
  • Proficient in business development practices and strategies
  • Sports programming planning and execution expertise required
  • A minimum of 7 years of extensive management experience

TRAVEL REQUIREMENTS

  • Travel required 2-3 times per year

WORKING CONDITIONS AND PHYSICAL DEMANDS

  • Will be required to sit for extended periods of time operating a computer
  • Office and facility have intermittent noise





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