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Assistant Site Manager

3 months ago

Charleston, United States THOROUGHBRED EXPRESS AUTO WASH LLC Full time
Job DescriptionJob Description Join our team and receive uncapped commissions for the sale of memberships

Key Duties and Responsibilities:

• When Site Managers are not on site; direct business functions on site, including goals and sales attainment.

• Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus.

• Lead by example and showcase the standard for customer service, quality, and cleanliness.

• Continuously educate wash teams on products, services, promotions, and/or operational initiatives.

• Support Site Management with implementing policies, monitoring, and motivating staff, and showcasing a passion for developing the teams. This includes maintaining a strong relationship with Site Manager to uphold both work expectations and accountability to each other.

• Manage the site-level customer claims process.

• Ensure all opening and closing procedures are followed.

• Proactively manage labor on an hourly basis.

• Support any other store-level operational initiatives as needed.

• Perform preventative maintenance, troubleshoot, and complete general repairs on wash equipment.

• Additional duties as assigned.


Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter

Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency