Director of Revenue Operations

2 weeks ago

Tampa, United States Second Avenue Full time
Job DescriptionJob Description

Second Avenue is a premier platform for enabling institutions to deploy meaningful capital into Single Family Residential (SFR) homes across the US. The Company provides all aspects of sourcing, acquisition, and property management services in SFR for its clients. Second Avenue is a growing company and has over 170 employees with major offices in Tampa, Florida and Chicago, Illinois.

We are seeking a dedicated Director – Revenue Operations who has significant experience in project implementation, personnel management and team building to oversee several central functions, including revenue collection, utility revenue management, ancillary income and other revenue related functions for the Company. This is a new position for the Company and will be a high-profile role with excellent potential for advancement.

We offer a positive culture and professional work environment. Please visit our website for additional background – www.secondavenue.com

Position Summary

Director – Revenue Operations will be responsible for overall management of revenue processes for Second Avenue. This position will oversee a team of managers for the areas of revenue collection, utility revenue management, ancillary income, and other central functions. The primary responsibilities of this position will be creating and improving scalable systems for the management of central functions along with managing high performing teams. This position will work closely with the Senior Management of the company to forecast needs for growth and implement improved processes utilizing technology, direction of staff and consultants, process implementation and documentation of systems. This role will require a high aptitude for process improvement and will work closely with project managers, system consultants and technology implementors to put in place improved systems for the Company. In addition, this position will be a thought leader for the Company for change management. This position will report to the Vice President of Central Operations and will be based in the Tampa, Florida office.

Duties and Responsibilities

  • Manage a group of managers for the central teams of revenue collection, utility revenue management, ancillary income and other central functions that focus on revenue generation and expense reduction for Second Avenue
  • Coach managed teams on improvement of process, KPI adherence, and utilization of new procedures and systems
  • Collaborate with other Senior Managers in the Company, including Accounting, Market Operations, Maintenance Management and Asset Management, to seek improvement for revenue collections, utility management, ancillary income opportunities and improved process implementation
  • Support the VP of Central Operations in the buildout of functions and advisory on process improvement throughout central functions
  • Build high performing teams who adhere to Company Values and support both each other and all supported functions throughout the organization
  • Be a recognized leader for change management and process improvement, providing guidance to managers throughout the Company
  • Partner with the Director of Training to advise of training needs for new processes and proper documentation of central procedures
  • Advise Senior Management on issues and recommend best practices to continue the successful growth for centrally managed functions
  • Coordinate managed processes with other Senior Managers
  • Stay current and compliant with regulations related revenue collections; employ advisors and consultants as required
  • Analyze reporting on KPI’s relating central processes to seek out performance improvement and coaching opportunities for supervised managers; advise the VP of Central Operations on required resources needed for further improvement
  • Deliver a positive customer service experience during all interactions across the Company and with external stakeholders.
  • Promote Company values and a positive work environment.

Qualifications

  • A minimum of 5 years' management experience in project management, team management and project implementation with a focus on systems integration and positive change management
  • An undergraduate degree in Business, Engineering, Sciences, or a management related field
  • Experience in rental housing is preferred but not required
  • Project Management certification is preferred but not required

Job Competencies

  • Ability to analyze, evaluate, and prioritize to successfully develop effective business strategies.
  • Ability to execute business strategies successfully to achieve goals and KPI’s.
  • Ability to quickly understand a diverse range of operational components relating to both centralized and field operational property management activities.
  • Excellent communication and leadership skills.
  • Strong organizational and time management skills.
  • Flexibility and the ability to quickly adapt to changing business needs and processes is essential.
  • Occasional travel, less than 10%.

Benefits

  • Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Sr. Director- Revenue Cycle Operations- USFTGP

    1 week ago

    Tampa, United States The Tampa General Hospital Foundation Inc Full time

    Job Overview: The Senior Director of Revenue Cycle Operations plays a key role in setting the strategic vision and long-term planning, aligning with organizational goals and best practice performance based on industry standards ensuring profitability. Responsibilities & Duties * Responsible for oversight and leadership of the activities and functions for...

  • Sr. Director- Revenue Cycle Operations

    2 weeks ago

    Tampa, United States Tampa General Hospital Full time

    Job Description Description The Senior Director of Revenue Cycle Operations plays a key role in setting the strategic vision and long-term planning, aligning with organizational goals and best practice performance based on industry standards ensuringprofitability. Responsibilities & Duties ·...

  • Sr. Director- Revenue Cycle Operations- USFTGP

    3 weeks ago

    Tampa, United States USF Health Full time

    Job Overview: The Senior Director of Revenue Cycle Operations plays a key role in setting the strategic vision and long-term planning, aligning with organizational goals and best practice performance based on industry standards ensuring profitability. Responsibilities & DutiesResponsible for oversight and leadership of the activities and functions for USFTGP...

  • Director of Operations

    3 weeks ago

    Tampa, United States Fil Staffing LLC Full time

    Job DescriptionJob DescriptionDirector of OperationsClassification: Full-Time / Direct-HireFil Staffing is looking for a Director of Operations to work onsite to Tampa, FL. Organizational Overview and SummaryHealthcare is the fastest growing industry in the US creating $4.3T in healthcare related products and service revenue. Over 65% of the revenue is...

  • Director of Operations

    7 days ago

    Tampa, United States Family First Health Care Full time

    Family First Healthcare Services - Director of Operations Home Care & Non- Emergency Medical Transportation Family First Healthcare Service provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patients quality of life. We are seeking an experienced home care and sales leader to...

  • Finance & Revenue Cycle Program Specialist - USFTGP

    1 week ago

    Tampa, United States The Tampa General Hospital Foundation Inc Full time

    This position reports directly to the VP of Finance and the Sr. Director of Revenue Cycle Operations at USF Tampa General Physicians (USFTGP) in a role that has several distinct functions. The Finance and Revenue Cycle Program Specialist will drive strategic process improvement, manage complex projects, and solve difficult problems. The Finance and Revenue...

  • Director of Operations

    1 month ago

    Tampa, United States Riptide Search Full time

    Job Title: Director of Operations (CFA)Company Overview: We are a dynamic and innovative Financial company dedicated to to our clients. We are seeking a highly skilled and experienced Director of Operations with a strong financial background and a CFA certification to join our team and drive operational excellence.Job Description: As the Director of...

  • Director of Operations

    4 weeks ago

    Tampa, United States Riptide Search Full time

    Job Title: Director of Operations (CFA)Company Overview: We are a dynamic and innovative Financial company dedicated to to our clients. We are seeking a highly skilled and experienced Director of Operations with a strong financial background and a CFA certification to join our team and drive operational excellence.Job Description: As the Director of...

  • Director of Operations

    4 days ago

    Tampa, United States Riptide Search Full time

    Job Title: Director of Operations (CFA) Company Overview: We are a dynamic and innovative Financial company dedicated to to our clients. We are seeking a highly skilled and experienced Director of Operations with a strong financial background and a CFA certification to join our team and drive operational excellence. Job Description: As the Director of...

  • Revenue Analyst HYBRID

    1 day ago

    Tampa, United States Taylor White Accounting & Finance Placement Full time

    Our client, a high-growth, private equity owned company in Tampa Bay has been adding top tier talent to their team to support their impressive revenue trajectory. The Revenue Analyst position will have outstanding visibility and the ability to partne Revenue, Analyst, Accounting, Business Operations, Technology, Staffing

  • Analyst, Revenue Mngmnt

    1 week ago

    Tampa, United States Republic National Distributing Company Full time

    The Revenue Management Analyst plays a vital role in our organization by overseeing day-to-day pricing activities for their assigned supplier portfolio within a specific geographic footprint. This position is integral to supporting critical business Revenue, Analyst, Business Operations, Division Manager, Technology, Pricing

  • Regional Revenue Manager

    1 week ago

    Tampa, United States Mckibbon Hospitality Full time

    What Makes a McKibbon Revenue Manager? As a member of the Revenue Management Team, the Regional Revenue Manager assists in deciding overall room revenue strategies for a select group of hotels within the McKibbon portfolio. The Regional Revenue Manager is responsible for maximizing revenue and profit associated with guest room sales, optimizing segmentation...

  • Director, Operations

    4 weeks ago

    Tampa, United States Tricon Residential Full time

    Tricon Residential Inc. (NYSE: TCN, TSX: TCN) is an owner and operator of a growing portfolio of more than 36,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide...

  • Director, Customer Operations

    3 days ago

    Tampa, United States Coca-Cola Company Full time

    The Director, Customer Operations is responsible for interfacing with our large, national customer account teams and customers to configure and own fulfillment of account-based equipment, service, and supply chain solutions to support our customer value-creation strategy. Working closely with the sales team and our customers, the Director, Customer...

  • Regional Director

    1 week ago

    Tampa, United States The Learning Experience - Odessa Full time

    Job DescriptionJob DescriptionOverview:We are seeking a dynamic and experienced individual to join our team as a Regional Director for our daycare centers. As a Regional Director, you will be responsible for overseeing the operational and administrative functions of multiple daycare centers within your assigned region. This position offers an exciting...

  • Director of Operations

    4 weeks ago

    Tampa, United States FloodGate Medical Inc Full time

    About Caldera Medical Caldera Medical is a medical device company solely focused on women's health with a commitment to our mission of "Improving the Quality of Life for Women!" We develop, build and market best in class surgical products for the treatment of Stress Urinary Incontinence and Pelvic Organ Prolapse. Working closely with surgeons to help those...

  • Director, Network Operations Lead

    6 days ago

    Tampa, United States Pfizer Full time

    Ensure network services are meeting the quality and reliability outcomes expected by customers: identify and proactively review health indicators, taking actions as required. Manage a team of Pfizer employees and vendor personnel delivering day-to-da Network Operations, Director, Operations, Reliability Engineer, Network, Lead, Technology

  • Director of Operations

    3 weeks ago

    Tampa, United States Specialty Restaurants Full time

    The Whiskey Joe's Team is growing! Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members lik Operations, Director, Operation, Hospitality, Manufacturing, Management

  • Director Of Accounting

    6 days ago

    Tampa, United States Acclaim Recruiters Full time

    Job Title: Director of Accounting Location: Corporate HQ, Tampa, FL Industry: Domestic Freight Company Salary: Negotiable Job Description: We are seeking a highly skilled and experienced Director of Accounting to lead our financial department. The ideal candidate will be responsible for overseeing all accounting operations, ensuring accuracy in financial...

  • Revenue Cycle Specialist: Medicare Collections

    1 week ago

    Tampa, United States NA Full time

    Job Description We are hiring Revenue Cycle Specialists who excel in Medicare Collections for our Revenue Operations Department. Specialists in this role will contact Medicare Administrative Contractors (MACs) to reconcile outstanding accounts receivable (debit balances), research and resolve problem accounts, and request adjustments or rebills on...