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Operations Manager
2 weeks ago
Snowcreek Consulting, LLC
Operations Manager
POSITION SUMMARY:
- Perform duties associated with entire scope of the contract.
- Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
- Manage the overall Operations of the contract in direct coordination with the On-Site Program Manager and Government Leadership.
- Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
- Manager multiple and complex IT projects.
- Develop, coordinate, and implement DoD specific IT policies, processes and procedures.
- Manage, develop, monitor, and report on client Service Level Agreements.
REQUIRED QUALIFICATIONS:
- Candidates must have an Active DoD Top Secret clearance.
- Bachelor of Science degree in Computer Engineering, computer information systems, telecommunications, or management information systems, and 2 - 7 recent years of documented experience relevant to this key position.
- Information Assurance (IA) Certification: DoDI 8570 IAT II certification. (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, SSCP)
- Computing Environment (CE) Certification: Recent and relevant technical certification.
- Possess abilities to manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
- Demonstrated ability and experience in managing and administering large complex IT projects (24/7) that are similar in size and scope referenced under this order.
- Experience in developing, coordinating and implementing DoD specific IT policies, processes and procedures.
- Experience managing, developing, monitoring and reporting on client Service Level Agreements.
- Thorough knowledge of backend server environments, storage networks and networking infrastructures, which includes any network-based hardware and software system.
- Experience and understanding of STIG policies.
- Must have experience working as a Senior IT analyst to include requirements analysis, system design, project management, enterprise strategy, personnel management, system integration and technology evaluation.
- Must have experience in Linux, Windows environment on Server 2008 and higher, and Windows 7 and/or Windows 10 operating systems environments similar in size and scope of this order.
- Must have equivalent professional experience and certification to Information Technology Infrastructure Library (ITIL) Foundation and Project Management Professional (PMP) or DAU Level III PM.
- Demonstrated ability to understand and implement CAC/PKI procedures.
- Understanding of the Army Enterprise strategy to include Area Processing Center (APC) and DoD Joint Information Environment (JIE) initiatives.
- Demonstrated ability for oral and written communication with the highest levels of management.
- ITILv4 certification preferred
PHYSICAL REQUIREMENTS:
- Sitting for long periods
- Standing for long periods
- Ambulate throughout an office
- Ambulate between several buildings
- Stoop, kneel, crouch, or crawl as required
- Travel by land or air transportation 25% or less
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