Program Supervisor

4 weeks ago


Monroeville, United States EIG Services LLC Full time
Job DescriptionJob DescriptionThe Supervisor is responsible for the daily care, supervision, and safety of the participants in both the residential and community settings. The Supervisor will complete tasks that the Residential Management Team assigns. The Supervisor will be responsible for implementing the Individual Support Plans, Behavioral Management Plans, and Outcomes. As well as providing ongoing support to staff and administrative duties. The supervisor will also be the first in line to fill in for no show or call-offs and will have direct care/support weekly scheduled shifts.

  • Reports to the Lead Program Supervisor, Operations Manager, and the Executive Director.
  • Ensures EIG Services LLC's mission is incorporated in the provision of participant support.
  • Ensures compliance and implementation of EIG Services' policies and procedures.
  • Completes tasks and assignments with accuracy.
  • Document participant records data/information entry and initialing upon completion.
  • Documents all correspondence.
  • Cook meals and give snacks (depending on the shift)
  • Document all pertinent information in the Staff binder and review the Previous T-Logs at the beginning of each shift in Therap.
  • Document information about relevant medical issues, such as injury, illness, and medication changes and observed side effects, and a follow-up with an email to the Program Specialist or Supervisor.
  • Read and become familiar with ISP in the Individual's file for pertinent information [i.e., food allergies, behavioral issues, emergency contact #, etc.)
  • Ensures all prescribed medication(s) is dispensed and documented per the policies and procedures in cooperation with the Individual's medical needs.
  • Ensure that medical providers meet each Individual's medical needs.
  • Documentation and the following of instructions given per consults/ consultant.
  • Obtaining receipts for purchases made by Individuals
  • Assists with the maintenance and upkeep of the home.
  • Communicates and resolves program and Individuals concerns regularly with Program Specialist and Supervisor.
  • Participates in mandatory staff meetings and training.
  • Serves as a model for the appropriate language, dress, and behavior.
  • Adheres to the appropriate procedures in the event of a crisis; complies with instructions given by the Program Specialist and Supervisor and contacts the appropriate people (professionals and family), as directed.
  • Ensures effective communication with individuals, families, and other individuals involved in providing support for Individuals.
  • Participates in various team projects and work groups as assigned.
  • Receives 24 hours of training relevant to Human Services.
  • Transports participants, as assigned, in a safe and timely manner.
  • Accompanies Individuals on recreational and shopping trips.
  • Engages participants living in the residential site with leisure activities, such as arts & crafts and games.
  • Provides general assistance to the participants with implementing their activities of daily living.


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