Senior Clinical Office Assistant/Medical Billing

3 weeks ago

Kannapolis, United States Cabarrus Health Alliance Full time
Job DescriptionJob Description

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week

The Senior Office Assistant has knowledge in medical billing, coding, and patient registration for the Patient Support Team within the Clinical Services Division. This position will serve as a liaison between the patients, medical providers, finance department, and insurance companies.

Primary Responsibilities:

  • Review medical billing and coding errors
  • Registration (check patients in and out)
  • Complete insurance verification and eligibility
  • Collect co-payments
  • Schedule and confirm appointments
  • Participate in revenue cycle improvements

Education/Experience: High school diploma or equivalent. Minimum of two years of medical billing experience, education and /or experience in a medical or public health department setting. Bilingual in English and Spanish required.

Knowledge, Skills & Abilities:

  • Ability to project positive image to staff and maintain professional in interactions with public, client, agency personnel and other community professionals
  • Knowledge of medical coding and billing terminology, methods, procedures and equipment
  • Considerable knowledge of Medicare, Medicaid and private insurance payor regulations, processes and procedures
  • Computer proficiency in Microsoft applications such as Word, SharePoint, PowerPoint, Excel, and Publisher
  • Ability to organize workflow and coordinate activities
  • Must have excellent customer service and verbal as well as written communication skills

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees).

Prior local and state government years of service count toward calculating vacation accrual rate

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

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