Call Center Supervisor-Toll Road
2 weeks ago
- Supervise call center collectors.
- Train new-hires in toll collection process, and pertinent policies and procedures.
- Monitor progress of collectors in meeting monthly collection goal.
- Monitor calls to ensure proper compliance with client and firm standards.
- Handle escalated calls.
- Handle phase one of disciplinary action.
- Develop a good working relationship with direct reports.
- Assist Manager with any projects that may arise.
- Interview possible new-hires.
- Working with Manager and other Supervisor’s to train new collectors
- Independently supervise collectors, audit collector’s calls and meet with collectors individually when necessary
- Work with collectors to ensure collection goals are met
- Review settlements to ensure that they are in proper format for client.
- Excellent communication, both written and verbal
- Ability to multitask
- Ability to resolve collector and collection issues in a professional manner
- Ability to work within a team
- Strong leadership abilities
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Call Center Supervisor
1 week ago
Houston, United States CSS Full timeJob DescriptionJob DescriptionCSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic Call Center Supervisor to join their Toll Road Call Center team.Responsibilities:Supervising Customer Service RepresentativesEnsuring compliance with the firm and clients legal and quality standardsAchieving monthly collections goals and...
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Call Center Supervisor
1 week ago
Houston, United States ChaseSource Full timeJob DescriptionJob DescriptionJob descriptionThe primary purpose of this position is to supervise call center collectors, ensuring compliance with the firm and clients legal and quality standards.Responsibilities:Supervise call center collectors.Train new-hires in toll collection process, and pertinent policies and procedures.Monitor progress of collectors...
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Call Center Representative
1 week ago
Houston, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full timePerdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys...
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Call Center Representative
7 days ago
Houston, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full timeJob DescriptionJob DescriptionPerdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy...
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Call Center Representative
7 days ago
Houston, United States Spring Branch Community Health Center Full time**Bilingual (Spanish & English) is required for this role!** **SUMMARY**: The **Call Center Representative** is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments,...
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Call Center Supervisor
1 week ago
Houston, United States Du-West Services Inc. Full timeJob DescriptionJob DescriptionWe are seeking a Call Center Supervisor to join our team! You will be responsible for helping customers by delivering exceptional customer service reflective of company values by ensuring that the first interaction with the customer exceeds their expectations in terms of service quality. To provide options for service...
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Medical Call Center Representative
7 days ago
Houston, United States Millennium Physicians Association Full time**General Summary of Duties**:This position is responsible for providing a full range of telephone operator duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff in a busy Medical Oncology Practice. **Essential Functions**: - Answer incoming telephone calls -...
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Call Center Associate
4 days ago
Houston, United States Carlton Staffing Services Full timeWe’re hiring a Call Center Associate for our Houston TX client! We are looking for experienced, reliable, hard-working employees who can interview immediately! DESCRIPTION OF YOUR DREAM JOB: - Job Title: Call Center Associate - Location: Northwest Houston, TX - Pay: $19 - Hours: Night and Weekend Shift hours may vary, must have a flexible schedule. -...
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Contact Center Supervisor
23 hours ago
Houston, United States Harris Health System Full timeCommunity Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs: - Medicaid State of Texas Access Reform (STAR) program for low-income children and...
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Call Center Representative
1 week ago
Houston, United States Winter Pediatric Therapy Full timeJob DescriptionJob DescriptionOne of Houston's leading pediatric outpatient rehabilitation facilities is hiring! Winter Pediatric Therapy Centers has been serving children of the greater Houston and surrounding areas for over 23 years!We are looking for Call Center Representatives with excellent customer service and verbal communication skills who will...
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Call Center Specialist
Found in: Resume Library US A2 - 1 week ago
Houston, Texas, United States BCT Partners Full timeJob Description Bct Partners is searching for a polite, professional call center specialist to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center specialist may handle a high volume of inbound or...
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Manufacturing Call Center Rep
1 week ago
Houston, United States Global Channel Management, Inc Full timeJob DescriptionJob DescriptionManufacturing Call Center Rep needs 2+ years experienceManufacturing Call Center Rep requires:OnsiteSAP/ QP1 requiredManufacturing experienceCall centerAccount managementManufacturing Call Center Rep duties:Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up...
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Call Center Representative
1 week ago
Houston, United States Tailored Brands Inc Full timeTailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail sto Call Center, Representative, Customer Experience, Telecommunications, Communications
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Call Center Representative
4 days ago
Houston, United States Empower Pharmacy Full timePosition Summary: The Call Center Representative will be an essential part of our commitment to providing exceptional customer service and ensuring a positive experience for our valued customers. This role will be responsible for handling a high volume of inbound and outbound calls while upholding the highest standards of service quality to our customers by...
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Call Center Representative, CSR, Dispatcher
1 week ago
Houston, United States ACS Commercial Services, LLC Full timeJob DescriptionJob DescriptionCALL CENTER REPRESENTATIVERequired Education and ExperienceExperience in using Microsoft Excel, Word, Outlook, PDF’s, JPEGSPreferred Education and Experience 2 + Call Center ExperienceAssociates Degree / College Degree PreferredMicrosoft Excel, Word, Outlook, PDF’s, JPEGSCustomer Service Center· Strong Microsoft Office...
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Manufacturing Call Center Rep
Found in: Resume Library US A2 - 1 week ago
Houston, Texas, United States Global Channel Management, Inc Full timeManufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Manufacturing Call Center Rep duties: Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns,...
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Call Center Operations Supervisor-Sales
1 week ago
Houston, United States U.S. LawShield Full timeJob DescriptionJob DescriptionAt U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently. Our company was established in...
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Group Leader
1 week ago
Houston, United States Civil Search Full timeTitle: Group Leader - Traffic Engineering Employer Size: 250 - 500 Employees Client Types: TxDOT, Cities, Counties, Toll Road and other Transit Authorities Responsibilities: Develop and achieve project scopes, budgets, and schedules for projects. Manage the preparation of various reports, presentations, budgets, specifications, plans, construction schedules...
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Practice Leader
7 days ago
Houston, United States Civil Search Full timeTitle: Practice Leader - Structural Engineering Employer Size: 250 - 500 Employees Client Types: TxDOT, Cities, Counties, Toll Road and other Transit Authorities Responsibilities: Mentor and lead multiple structural engineering teams responsible for planning, design, and construction management of infrastructure-related structures, including bridges, port &...
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Bilingual Healthcare or Medical Call Center
1 week ago
Houston, United States Northwest - Carlton Staffing Full timeJob DescriptionJob DescriptionJob DescriptionWe’re hiring a Call Center Associate for our Houston TX client! We are looking for experienced, reliable, hard-working employees who can interview immediately!DESCRIPTION OF YOUR DREAM JOB:Job Title: Call Center AssociateLocation: Northwest Houston, TXPay: $19Hours: Flexible Schedule - Nights & Weekends...