Position: Tiny Home Village Coordinator

Reports to: THV Manager

Location: Denver

Compensation: $23.22- $24.51, generous benefits including 401k matching, 100% employer paid health, dental, vision; paid vacation and holiday pay

The THV Coordinator will work in collaboration with the THV Manager and THV Assistants to ensure that the THV space provides a safe, stable, healing, and supportive environment for residents, staff, volunteers and the broader community. Specifically, the THV Coordinator will support THV Manager in their leadership to the Tiny Home Village operations and programming as outlined below.

Expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below:

Schedule/ Hours

• Additional time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with THV residents, etc.

Key Area #1 - Tiny Home Village Operations

• Resident Intake
  • Wellness Screening
  • Overview of all Policies, Rights, and Responsibilities
  • Intake Form with basic information for HMIS data entry
  • Signed Use Agreement whereby resident acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
• Resident Participation
  • Complete and record Daily Wellness Screening using sign in log sheets
  • Perform sites walks in coordination with THV Assistant
  • Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
• Accountability/Complaints/Compliance
  • Main point of contact when THV Manager not available on site
  • Ensure all Public Health cleaning and food temp logs are completed
  • Ensure Resident compliance with THV Use agreements, and notify residents when they are not in compliance. Track and record these notifications, follow up plans, etc.
  • Report resident accountability and non-compliance to THV Manager
  • Support THV Manager with Resident accountability process including exiting residents when appropriate
• Communication with THV residents while providing stable, trauma-informed interactions with residents
  • Ensure information is distributed to THV residents effectively including outreach schedule, resources, etc.

Key Area #2 - Tiny Home Village Programming

• Personal THV resident support
  • Build relationships and establish rapport with residents
  • Support residents with progressing towards housing and employment goals
  • Connect THV residents to resource navigation
  • Connect THV residents to personal crisis support as needed
• Assist with coordination of Community Dinners
  • Assist with coordination of volunteers, external partners to bring meals
  • Prepare space and set up for dinners
  • Make sure plates and utensils are available

Key Area #3 - Conflict Management and Crisis Response

• Conflict Management and Resolution coordination with THV Manager
  • Promote conflict resolution among residents
  • Ensure that conflict is managed and resolved in a non-violent manner
  • Ensure follow through on conflict resolution agreements
  • Submit records of conflict management and resolution to supervisor
• Violence/Threats of Violence coordination with THV Manager
  • If violence or threats of violence break out at the THV , support Lead Coordinator with responding and reporting to MC Manager
  • Exit residents as necessary in partnership with THV Manager and THV Manager

Key area #4 - Metrics and Reporting

• Conduct HMIS data collection/input on an ongoing basis
• Support THV Manager with data collection and reporting, as needed

Skills Needed:

• Time management
• Excellent written and verbal communication
• Administrative Skills
• Conflict Mediation/Resolution Skills
• Meeting Facilitation Skills
• High Emotional Intelligence
• Ability to relate to people from diverse backgrounds and experience
• Trauma Informed approach
• Creativity and flexibility
• Resilience and thick skin
• Intrinsic motivation to achieve goals
• Anti-racist, anti-oppression lens
• Experience working with unhoused individuals
• Knowledge of harm reduction
• Problem solving skills