Field Service Technician

4 weeks ago


Dover, United States Cannonball Recruiting LLC Full time
Job DescriptionJob Description

Salary: $55k-65k (negotiable depending on experience)

Travel:

  • Extensive Travel is required (75%)
  • Candidates must live in the Central PA region

Summary:

  • The Field Service Technician is responsible for the installation, start-up, training, and troubleshooting of a wide range of electro-mechanical and electronic equipment.

Requirements:

  • Associates degree, trade school, or equivalent experience
  • Strong electronic and mechanical troubleshooting skills
  • In-depth knowledge of computers and computer operated equipment
  • Strong communication skills; ability to work independently
  • Working knowledge of hand tools and power tools
  • Ability to lift 50 pounds unassisted reguarly
  • Ability to stand, walk, bend, twist, stoop, kneel, use hands
  • Must have a valid driver's license and safe driving record
  • Experience with packaging equipment is desired but not required

Job Duties:

  • Performs inspection and troubleshooting and repair of company equipment at customer locations
  • Performs installation, acceptance testing and validation of equipment/production lines
  • Performs preventative maintenance inspections on equipment
  • Program equipment with various programmers and utilities
  • Resolve customers concerns efficiently and effectively
  • Provide technical training on new equipment to customer operators, maintenance, and engineering personnel
  • Advise customer of recommended service intervals
  • Communicates with the customer prior to and while onsite to determine the nature of the service/repair
  • Comply with all safety regulations and PPE requirements
  • Attend and participate in service training when available
  • Maintaining assigned tools and spare parts
  • Promptly and accurately complete all required documentation
  • Track time and materials for services rendered
  • Extensive travel, including overnight and international is required
  • Maintain a professional appearance and demeanor while exhibiting a high level of customer satisfaction

Benefits:

  • Company Provided Benefits
  • Company pays 95% of Health Insurance
  • Generous HSA payment
  • Tools provided
  • Company provided attire
  • On-call pay
  • Company credit card, employee keeps frequent flyer awards
  • All travel expenses paid including daily Per Diem
  • Company provided safety gear
  • 401(k)
  • Employee assistant program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program


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