Parts Lead
4 weeks ago
Job Title: Parts Counter Lead
Reports To: General Parts Manager
Job Summary:
Coordinates activities of Parts Department; serves as internal resource for employee and customer issues.
Responsibilities:
- Completes purchase orders and related documentation accurately and in a timely manner
- Coordinates flow of materials with other internal departments
- Prepares routing slips, materials requisitions and job order
- Participates in the process of adjusting work schedules for Parts employees as needed
- Recommends and implements measures to improve performance of department
- Assists Parts employees in resolving customer issues
- Utilizes industry data – including manuals and electronic data – to determine specific parts needed by customers
- Provides diagnostic assistance to customers
- Contacts vendors to order parts needed
- Requisitions parts from central parts department
- Reviews invoices to verify parts received reflect parts ordered on original requisition form
- Stores parts in designated area and issues parts to service department/customers as needed
- Maintains records of parts received and distributed; inventories parts in warehouse periodically
- Interfaces with manufacturer representatives to ensure proper discounting and payment of rebates
- Processes manufacturer annual returns, ensuring necessary parts are reordered for inventory
- Periodically makes visits to customers
- Attends joiful meetings
- Provides weekly reports and follows up on open documents, open back orders, parts-on-hand with no bin location
- Seeks opportunities to increase Parts revenue, interfacing with General Parts Manager on possible implementation of additional revenue sources
- Informs Regional Manager of any performance issues within Parts Department
Education/Experience/Skill:
- Associate Degree (AA) or equivalent from two-year college/technical school or equivalent combination of education and experience
- Proficient computer skills
- Excellent interpersonal skills
- Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals
Physical Demands:
- While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle, or feel. Also, employee is required to reach with hands and arms, climb or balance, stoop, lift, kneel, crouch, or crawl, as well as talk and hear.
- The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
- While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, outside weather conditions, extreme cold, extreme heat, and vibration. The noise level in the work environment is usually moderate.
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