Enterprise Applications Business Analyst
3 weeks ago
PrePass® is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reducing emissions. As the only provider to offer bypass and tolling solutions, PrePass technology allows fleets to regain control of toll costs, eliminate toll violations, and automatically resolve max toll disputes. PrePass is the only preclearance system developed, owned, and operated in the United States of America as well as the American Trucking Associations’ only Endorsed Corporate Partner. That’s why more than 105,000 fleets subscribe over 750,000 commercial vehicles to PrePass services.
Position DescriptionThe Enterprise Applications Business Analyst role will be responsible for analyzing internal customer interaction and data for the account life Cycle. This job will require an in-depth understanding of the end-to-end picture of all operational functions, the existing Microsoft Dynamics 365 CE (Customer Engagement) D365, as well as other adjacent/corresponding applications. The incumbent will become familiar with all internal operations and derive requirements across the board from all operation teams including sales, marketing, customer service, tolls, and billing operation service(s). The incumbent will understand the utilization of D365 and the legacy operations systems respectively across all teams, as well as understand pain points and manual processes within business functions with a view to eliminate/replace these with automation. They will need to manage conflicting requirements and negotiate an agreed path to satisfy the boarder business need.
This position involves a deep dive into understanding both the technical capabilities of CRM platforms and the business processes they support, as well as current and future integration points. Ultimately this individual will assist with the reimplementation of the new operational system that will efficiently address operational functions. Their work will facilitate improved internal customer experiences, streamlined sales and operation processes, and enhanced marketing strategies by making data-driven recommendations for system enhancements and best practices.
Your Key Responsibilities- Collaboration with the business, with a view to attain in-depth knowledge of their use/dependency on D365 and the legacy operations system.
- Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of the operations and industry requirements.
- Assist with discovery on other Backoffice applications.
- Effectively capturing business requirements/user stories.
- Coordinating releases, patches, and upgrades ensuring no to minimal business impacts.
- Communicating effectively with developers and the QA team on explanation of requirements and validating the implementation of the requirements.
- Communicating with Business users on product roadmap, backlog grooming, fleshing out and prioritization of requirements.
- Managing the content of the sprints or managing kanban board as needed.
- Communicating effectively with business stakeholders to acquire user feedback and refine requirements.
- May be required to assist with training.
Requirements
Qualifications- 5+ years of relevant experience.
- Hands on experience with MS dynamics CRM or other CRM applications.
- Excellent troubleshooting and root cause analysis skills.
- Excellent listening and documentation skills.
- Strong analytical and problem-solving skills to solve complex business problems.
- Data analytics skill a plus.
- Ability to track multiple projects and perform required actions.
- Business Analysis skills a must.
- Ability to work well under pressure and must be a fast learner.
Benefits
How We Will Take Care of You- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- 401(k) plan with employer match.
- Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
-
Enterprise Applications Business Analyst
17 hours ago
Phoenix, United States Irvine Technology Corporation Full timeAs a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that...
-
Enterprise Applications Business Analyst
2 days ago
Phoenix, United States Irvine Technology Corporation Full timeAs a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that...
-
System Business Analyst
2 weeks ago
Phoenix, United States Envision LLC Full timeSystem Business AnalystEnvision is seeking a Business Systems Analyst for our transportation / construction project, with preference for Primavera Unifier experience. This is a long-term hybrid enterprise project in Phoenix, AZ.LOCAL CANDIDATES IN THE PHOENIX, AZ AREA REQUIREDNO C2C OR THIRD PARTIES ALLOWEDRole / Responsibilities:Seeking Lead Business System...
-
Lead Business Systems Analyst
2 weeks ago
Phoenix, United States Sharp Decisions Full timeA client of Sharp Decisions Inc. is looking for a Lead Business Systems Analyst to be based in Phoenix, AZ. This position is HYBRID – 3 days a week onsite. The contract’s duration is 1 year. The Lead Business System Analyst (LBSA) contractor will provide the client with system analysis services including creating dashboards and running reports. *W2 and...
-
Business System Analyst
2 weeks ago
Phoenix, United States Envision LLC Full timeIT Business System AnalystEnvision is seeking a couple Business Systems Analyst for our long-term enterprise project in Phoenix, AZ.LOCAL CANDIDATES IN THE PHOENIX, AZ AREA REQUIREDNO C2C OR THIRD PARTIES ALLOWEDRole / Responsibilities:Seeking several experienced Business Analysts to help drive requirements on high-visibility IT projects and will interact...
-
Business Analyst LU420
3 weeks ago
Phoenix, United States Focused HR Solutions Remote Work Freelance Full timeR-8-25-Business Analyst 636-Phoenix, AZ, 85007 100% on-site, Work Location Address 1601 W. Jefferson Street Phoenix, AZ 85007, Phoenix, AZ, 85007Rates $45-52 w2. If you are interested, please send us your rate and resume. Our direct client has an opening for a Business Analyst 636. This position is a 16-month contract to start with the extension. The...
-
Application System Analyst
2 days ago
Phoenix, United States CommonSpirit Health Full timeOverview: Barrow Neurological Institute at Dignity Health St. Josephs Hospital and Medical Center in Phoenix Arizona is an international leader in the treatment research and education of brain and spinal diseases conditions and injuries. Led by Barrow President and CEO Michael T. Lawton MD one of the worlds top neurosurgeons the Institute is one of the...
-
Sr. Business Analyst
7 minutes ago
Phoenix, United States Irvine Technology Corporation Full timeJob DescriptionJob DescriptionSr. Business Analyst (Remote)We have an immediate need for a contract Sr. Business Analyst to join an environmental services industry leader. The Sr. Business Analyst is responsible for analyzing the needs of the various functional business areas within the organization and recommends system solutions or procedures. As a liaison...
-
Lead Business System Analyst
7 days ago
Phoenix, United States S R INTERNATIONAL INC Full timeJob DescriptionJob DescriptionARIZONA RESIDENTS ONLY APPLY. EITHER W2 or 1099NO C2CORACLE Primavera cloud experience neededClient: City of Phoenix - Street Transportation DepartmentPosition: Lead Business System Analyst - Hybrid Req # 130511Hybrid role - will be on-site 3 days a week.Location: 200 W. Washington St., Phoenix, AZ, 85003Submission Closing:...
-
Lead Business System Analyst
2 weeks ago
Phoenix, United States S R INTERNATIONAL INC Full timeJob DescriptionJob DescriptionARIZONA RESIDENTS ONLY APPLY. EITHER W2 or 1099NO C2CORACLE Primavera cloud experience neededClient: City of Phoenix - Street Transportation DepartmentPosition: Lead Business System Analyst - Hybrid Req # 130511Hybrid role - will be on-site 3 days a week.Location: 200 W. Washington St., Phoenix, AZ, 85003Submission Closing:...
-
Business Systems Analyst
2 weeks ago
Phoenix, United States Envision LLC Full timeBusiness Systems Analyst (Wireless Telecom)Envision is seeking a Telecom Business Systems Analyst with solid wireless background, for our long-term enterprise project in Phoenix, AZ.LOCAL CANDIDATES IN THE PHOENIX, AZ AREA REQUIREDNO C2C OR THIRD PARTIES ALLOWEDRole / Responsibilities:Seeking Business Analyst with solid wireless telecom experience to work on...
-
Business Analyst
7 days ago
Phoenix, United States Upwork Full timeJob DescriptionJob DescriptionCompany DescriptionUpwork has partnered with one of the top-ranked research university in the greater Phoenix metropolitan area.Its nationally ranked programs inspire the top-qualified graduates and have positioned the university as a “top-tier” recruiting and hiring institution by more than 50 of the country’s top...
-
Business Analyst
2 weeks ago
Phoenix, United States Upwork Full timeJob DescriptionJob DescriptionCompany DescriptionUpwork has partnered with one of the top-ranked research university in the greater Phoenix metropolitan area.Its nationally ranked programs inspire the top-qualified graduates and have positioned the university as a “top-tier” recruiting and hiring institution by more than 50 of the country’s top...
-
IT - Lead Business Systems Analyst
7 days ago
Phoenix, AZ, United States Idealforce Full timeIDEALFORCE has a CONTRACT position available immediately for IT - Lead Business Systems Analyst to join our customer in Phoenix Arizona. The Client is seeking 1 Lead Business System Analyst (LBSA) contractor to provide the Streets Department with system analysis services including creating dashboards and running reports. -The ideal candidate will possess a...
-
Telecom Wireless Business Analyst
1 week ago
Phoenix, United States Envision Full timeCompany in downtown Phoenix is looking for a Telecom Wireless Business Analyst 1 year + contracts - could be there for years NO THIRD PARTIES OR AGENCIES PLEASE LOCAL CANDIDATES ARE REQUIRED SEND RESUMES ASAP TO IT Career Opportunities at Envision, LLC Are you looking for the place to really enhance your career? Envision offers Challenging IT...
-
Lead Business Systems Analyst
7 days ago
Phoenix, United States SUNSOFT ONLINE LLC Full timeJob DescriptionJob DescriptionHybrid role - will be on-site 3 days a week. Seeking 1 Lead Business System Analyst (LBSA) contractor to provide the Streets Department with system analysis services including creating dashboards and running reports. The ideal candidate will possess a strong familiarity with conducting systems analysis and design studies,...
-
Lead Business Systems Analyst
2 weeks ago
Phoenix, United States SUNSOFT ONLINE LLC Full timeJob DescriptionJob DescriptionHybrid role - will be on-site 3 days a week. Seeking 1 Lead Business System Analyst (LBSA) contractor to provide the Streets Department with system analysis services including creating dashboards and running reports. The ideal candidate will possess a strong familiarity with conducting systems analysis and design studies,...
-
Business Analyst
7 hours ago
Phoenix, United States LanceSoft Full timeEnter Job Description... Prepare requirements and specifications facilitating improved wireless telecom connectivity in City facilities for increased productivity and accountability. Confer with end-user department personnel to ascertain specific wireless infrastructure requirements. Develop functional specifications associated with system enhancements for...
-
Manager of Enterprise Applications
5 days ago
Phoenix, United States Prosum Full timePosition Title: Manager of Enterprise Applications (D365) Location: Hybrid work schedule, Phoenix, AZ/Remote Term: Full-time/Direct Hire Compensation: Negotiable Salary, plus Excellent Benefits In order to make an application, simply read through the following job description and make sure to attach relevant documents. Responsibilities: Lead the...
-
Senior Business Analyst
17 hours ago
Phoenix, United States GTN Technical Staffing and Consulting Full timeSenior Business AnalystHIGHLIGHTSLocation: Prefer AZ candidates / RemotePosition Type: 6 month contractHourly / Salary: Based on experienceResidency Status: US Citizen and Green Card Holder ONLYOur client is looking for a Senior Business Analyst to join their team!POSITION SUMMARY:The Business Analyst is responsible...