VISION, MISSION & VALUES:

Every employee of SIHF Healthcare is expected to uphold our vision, mission and values. Our actions will reflect our values of compassion, diversity, integrity, excellence and teamwork creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of People achieving their highest quality of life through the fulfillment of our mission to lead individuals and communities to their healthiest lifestyle by providing a coordinated network of health and supportive services.

CUSTOMER SERVICE COMPLIANCE STATEMENT:

Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accept responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.

POSITION DESCRIPTION:

The Financial Program Analyst is responsible for maintaining the day-to-day operations and assist with the management of the 340B Pharmacy Program to accomplish set goals and objectives. The position helps maintain and enforce policies and procedures and ensures compliance with a focus on outstanding customer service.

The position manages invoices, verifies claim data, develops and assists with monthly program audits, with focus on revenue and pharmacy accounts. Further, the position analyzes accounting data and reconciliation reports, and prepares detailed charts and spread sheets for the Pharmacy Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Verifies claim data, develops and assists with monthly program audits
2. Perform administrative support necessary to compile records for program activities that may be confidential and sensitive in nature.
   Tracks and monitors documentation that ensures compliance with requirements.
3. Draft and prepare reports/analysis for review by Program Manager.
4. Develop, maintain and revise files for records, correspondence, and documents.
5. Handle telephone calls from participants and answer or refer appropriately.
6. Develop and maintain close liaison with local agencies, businesses and civic organizations that are involved with the target population.
7. Work in collaboration with other medical/professional and ancillary staff.
8. Perform other duties as assigned.
9. Set a good example for team members in the areas of professionalism, customer service, and adherence to SIHF Healthcare’s policies and procedures.
10. Provide regular feedback to the supervisor or manager on daily activities, needs, successes, problems, etc. that pertain to the work area and cooperate on corrective action measures.
11. Communicate feedback or instruction from the supervisor to team members, as directed.
12. Take the lead on obtaining clarification of policies and procedures on behalf of the team.

KNOWLEDGE, SKILLS, ABILITIES:

• Ability to plan and coordinate assigned work.

• Ability to speak and write effectively in the English language.

• Ability to deal tactfully and courteously with staff, subordinates, patients and the general.

• Must be capable of using computer systems and software programs effectively.

• Must be neat and professional in appearance.

• Requires the ability to lead by example.

• Requires the ability to maintain confidentiality.
• Requires the ability to set boundaries as they relate to working with the team versus leading the team.
• Requires the ability to communicate effectively both orally and in writing and understand verbal and written instructions.

• Requires the ability to think logically and to take the initiative to solve problems.

EDUCATION AND EXPERIENCE:

High school diploma or equivalent required. Associate Degree and finance related work experience desired.

COMPLIANCE STATEMENT:

Abide by the requirements of all applicable State and Federal laws.

MEDICAL HOME STATEMENT:

Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.

PHYSICAL DEMANDS:

Light physical activity including being able to move and or lift up to 25 pounds; in addition to performing non-strenuous daily activities of an administrative nature.

WORK SCHEDULE:

Normal work hours for this position are Monday through Friday dayshift. Attendance at off site meetings will be required with no overnight stay. Occasional out-of-town travel may be required.