Business Analyst with IT Asset Management

3 weeks ago


Los Angeles, United States Software People, Inc. Full time
Job DescriptionJob Description

Phone/Skype Hire. Onsite from day 1 / Hybrid

Location: Los Angeles, CA

Duration: 12+ months

Responsibilities

  • Evaluate commercial IT software product(s) and recommend solutions for IT assets.
  • Evaluate historical IT Asset Management (ITAM) data to determine best archive solution.
  • Conduct meetings and workshops to gather requirements for ITAM implementation.
  • Document workflow design, configurations and customizations.
  • Work with developers on migration plan to ensure mini disruption to operations to align with ITIL best practices.
  • Assist with data analysis and data cleansing.
  • Develop test cases, execute test plans, log defects for UAT.
  • Prepare training materials and job aids.
  • Coordinate and conduct UAT and training sessions.
  • Track and report UAT and training progress to project manager

Skills Needed

  • Experience in accessing software and organizational requirements to propose recommendations.
  • Experience in requirement gathering and converting general business terminology into specification document.
  • Ability to facilitate meetings, workshops, and interviews with stakeholders in the project.
  • Good understanding of IT Asset management and ITIL processes for best practices
  • Experience with IT asset management workflow design and ability to prepare process flow diagrams, job aids and documentation.
  • Experience in software quality assurance, including testing methodologies, test case creation, and defect tracking.
  • Good understanding of relational database and data driven software design.
  • Experience in data analysis and report creation.
  • Knowledge of BMC Remedy, IBM Maximo and IT Asset Management is preferable.


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