Multi-Site Community Director

2 months ago

Tacoma, United States FPI Management, Inc. Full time
Job DescriptionJob DescriptionCompany Description

Multifamily Property Management

Job Description

  • 1554 Market St, Tacoma, WA 98402, USA
  • Full-time
  • Unit Count: 104
  • Property Name: Koz on Market

The Community Director (Exempt) is fully accountable for all day-to-day operations of a typically larger (or multiple smaller) asset(s)/property(ies) (totaling more than 300 units and managing a staff of more than 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property(ies)/asset(s), and managing the asset(s) to meet the Client's expressed operational and financial goals. Will supervise all on-site staff.

Pay: $70,640 / Year
 

Duties and Responsibilities:

1. Client Relations
a. Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
2. Communication
a. Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
b. Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
3. Employee Management
a. Develop and manage the site team members; including participating in the hiring training and evaluation of employees.
b. Ensure all open positions are filled in a timely manner.
c. Ensure all employees maintain compliance with various department requirements
4. Leasing/Occupancy
a. Maintain occupancy levels as established by owner/budget expectations.
b. Oversee and exhibit professional leasing techniques.
c. Ensure completion of the monthly Market Surveys and analysis.
d. Develop and implement advertising and marketing strategies for the apartment community as needed.
e. Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy
f. Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
g. Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
h. Develop and oversee the implementation of resident retention programs.
i. Ensure the safety, comfort and privacy of all property residents.
j. Ensure move-in orientation is completed consistently with new residents.
5. Revenue Management
a. Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
b. Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
c. Participating in the development of and managing to the approved operating budget.
d. Accurately processing vendor invoices and managing accounting month end
e. Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting.
6. Reporting and Document Management
a. Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
b. Responsible for the daily integrity and confidentiality of resident files.
c. Ensure that documents and reporting systems are maintained, updated, and organized.
d. Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc.
e. Assist in budget preparation and delivery.
7. Risk Management items
a. Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
b. Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
c. React calmly and professionally in emergency, emotional and/or stressful situations
d. Maintain current permit, licensing, and inspection requirements.
e. Maintain compliance with OSHA requirements
8. Facility Maintenance
a. Assist residents with reporting of maintenance needs.
b. Document facility and maintenance needs and ensure timely completion.
c. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
d. Follow up on maintenance requests to promote resident communication and satisfaction.
9. Other
a. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
b. Comply with all Fair Housing Laws.
c. Promote a professional image by adhering to FPI Management's Dress Code Policy.
d. Conduct displayed must be of a professional manner when communicating with employees, residents.
e. prospective residents, clients, vendors, and guests while representing FPI Management.

Qualifications

Minimum Requirements:

  • Minimum 2 years' experience in a similar leadership role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
  • Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Adobe Acrobat
  • Adobe Flash
  • Adobe Photoshop
  • AMSI
  • AppFolio
  • Blue Moon
  • Boston Post
  • Basic Computer Skills
  • Craigslist
  • Customer Service
  • Entrada
  • RealPage


Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

  • Community Director

    1 day ago

    Tacoma, United States Indigo Real Estate Full time

    Job DescriptionJob DescriptionJob DescriptionAt Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking an experienced Community Manager who is passionate about customer service and driven to succeed.We are looking for a highly organized, energetic, self-starter who enjoys a fast-paced...

  • Maintenance Supervisor

    4 weeks ago

    Tacoma, United States Indigo Real Estate Full time

    Job DescriptionJob DescriptionJob DescriptionAt Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is enthusiastic about customer service and driven to succeed.We are looking for a highly organized, energetic, initiative-taker who enjoys a fast-paced work...

  • Maintenance Supervisor

    3 weeks ago

    Tacoma, United States Indigo Real Estate Full time

    Job DescriptionJob DescriptionJob DescriptionAt Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is enthusiastic about customer service and driven to succeed.We are looking for a highly organized, energetic, initiative-taker who enjoys a fast-paced work...

  • Senior Process Engineer

    3 days ago

    Tacoma, United States James Hardie Full time

    James Hardie Industries is the world’s #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions. We employ a diverse global workforce of approximately 4,800 employees across operations in North America, Europe, Australia, New Zealand, and the Philippines, and generated more than $3.8 billion in net sales during our 2023...

  • Senior Process Engineer

    20 hours ago

    Tacoma, United States James Hardie Building Products Inc Full time

    James Hardie Industries is the world's #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions. We employ a diverse global workforce of approximately 4,800 employees across operations in North America, Europe, Australia, New Zealand, and the Philippines, and generated more than $3.8 billion in net sales during our 2023...

  • Affordable Housing Assistant Community Director

    3 weeks ago

    Tacoma, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob DescriptionThe Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site...

  • Affordable Assistant Community Director

    1 month ago

    Tacoma, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob DescriptionProperty Name: Housing Hilltop1111 S L St, Tacoma, WA 98405, USAFull-timeUnit Count: 231The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the...

  • Affordable Housing Assistant Community Director

    4 weeks ago

    Tacoma, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob DescriptionThe Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site...

  • Child Care Site Director 2-Tacoma View Details

    1 week ago

    Tacoma, United States YMCA of Pierce and Kitsap Counties Full time

    **About YMCA of Pierce and Kitsap Counties** At the Y, our purpose is to strengthen community. Every day, we work side-by-side with our neighbors to make sure that everyone has the opportunity to learn, grow, and thrive. We strive to live our cause with purpose every day. No matter who you are or where youre from, we believe that were stronger when we come...

  • Floating Community Director

    4 weeks ago

    Tacoma, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob DescriptionProperty Name: Koz at the Dome304 Puyallup Ave, Tacoma, WA 98421, USAFull-timeUnit Count: 124The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a...

  • Affordable Housing Assistant Community Director

    3 weeks ago

    Tacoma, United States FPI Management, Inc. Full time

    Job DescriptionThe Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s),...

  • Multi-Site Maintenance Technician

    2 months ago

    Tacoma, United States Cirrus Asset Management Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.Our company culture is defined by its...

  • Multi-Site Maintenance Technician

    3 weeks ago

    Tacoma, United States Cirrus Asset Management Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.Our company culture is defined by its...

  • Child Care Site Leader

    3 weeks ago

    Tacoma, United States YMCA of Pierce and Kitsap Counties Full time

    **Child Care Site Leader - Franklin Pierce** Location: Child Care **Description** **Starting Wage:** $15.50+ per hour, depending on qualifications **Hours of Operation:** Monday - Friday 6:00am - 6:00pm **Location:** Franklin Pierce School District **COVID-19 VACCINATION REQUIREMENT** Per Governor Inslee's , employees of educational settings must be fully...

  • Commercial Construction Site Superintendent

    2 months ago

    Tacoma, United States Baldwin General Contracting, Inc. Full time

    Job DescriptionJob DescriptionJob descriptionAt Baldwin, it’s not only about completing exceptional projects for our clients, but providing a great experience for our employees. Baldwin is built on values of respect, trust, and integrity – and we look for these same values in each person who joins our team.Baldwin is looking for an experienced...

  • Director of Donor Relations and Marketing

    2 weeks ago

    Tacoma, United States Tacoma Lutheran Retirement Community Foundation Full time

    Join our Team at Tacoma Lutheran Retirement Community as a Director of Development!SUMMARYAs the Director of Development at Tacoma Lutheran Retirement Community, you will be responsible for developing, organizing, coordinating, and directing fundraising programs. In this role, you will oversee these duties either personally or through a team of...

  • Director of Operations

    1 week ago

    Tacoma, Washington, United States Naphcare, Inc. Full time

    Overview:NaphCare is hiring an experienced Director of Operations just like you to join our team at the located in Pierce CO, Washington.NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing...

  • On-Site Staff

    2 months ago

    Tacoma, United States Low Income Housing Institute Full time

    On Site Staff Heron Apartments Tacoma, WA DATE POSTED: 04/24/2024 REPORTS TO: Area Manager HOURS: Full time, 40 hours per week PAY RANGE: $20.38-20.95 per hour ACCOMMODATION: Rental rate of $50 per month plus utilities for a 1-bedroom unit. Must live on site. BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability...

  • On-Site Staff

    2 weeks ago

    Tacoma, United States Low Income Housing Institute Full time

    On Site Staff Heron Apartments Tacoma, WA DATE POSTED: 04/24/2024 REPORTS TO: Area Manager HOURS: Full time, 40 hours per week PAY RANGE: $20.38-20.95 per hour ACCOMMODATION: Rental rate of $50 per month plus utilities for a 1-bedroom unit. Must live on site. BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability...

  • Community Support Specialist

    4 weeks ago

    Tacoma, United States The Management Trust Full time

    Category Administration Description The Management TrustPosition Title: Community Support SpecialistLocation: Tacoma, WAReporting To: Executive Community Association ManagerStatus: Full-Time, Non-ExemptSalary: $21.00 - $23.00 per hourCOMPANY PROFILE:The Management Trust is a community association management company. We believe that building and maintaining a...