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Entry Level Associate

2 months ago

North Valley, United States Triumph Management Group, Inc. Full time
Job DescriptionJob Description

Triumph Management Group is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As an Entry Level Associate, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.

Entry Level Associate Responsibilities: 

  • Collaborate with cross-functional teams, including marketing, customer service, sales, and operations to ensure seamless campaign execution
  • Proactively engage with customers to understand their needs, preferences, and challenges
  • Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction during the sales process
  • Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports
  • Troubleshoot issues, identify solutions and liaise with internal teams to ensure timely resolutions
  • Take the time to collaborate with other office departments and fellow Entry Level Associates to build more sales, customer service, and product knowledge
  • Identify opportunities for additional services and cross-selling that align with clients' needs and objectives
 

Entry Level Associate Qualifications: 

  • Proven experience in customer relations, account management, sales, retail, marketing, or a similar role
  • Excellent interpersonal, communication, and negotiation skills
  • Strong problem-solving abilities and a solution-oriented mindset
  • Proficient in using CRM software and other relevant tools
  • Ability to multitask, prioritize, and manage time effectively
  • Adaptability and resilience in a fast-paced and evolving environment
  • A passion for customer satisfaction and a genuine interest in helping clients succeed
 

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