Regional Manager

The Regional Manager position is responsible for the oversight and financial well-being of their assigned properties. This position manages onsite property teams of managers and maintenance staff who take care of the day-to-day operations of the properties, including maintaining curbside appeal, maintaining/increasing occupancy, rent collections, asset preservation and resident relations.

Essential Functions

• Manages and supervises the administration, improvement, maintenance, and general operations of their assigned residential properties
• Coordinate with Capital Projects Manager and/or third-party resources to facilitate, design, schedule, and coordinate the general upkeep, major repairs, remodeling, or construction projects of assigned properties
• Determine whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment
• Ensure their teams have the proper equipment to conduct maintenance and safety protocols are used
• Ensure the collection of fees, including those for monthly rent and fees for violations, meet or exceed historic averages and outlined budget expectations.
• Review the accuracy of financial reports, such as bank deposits. Fix any errors that may be present.
• Develops and presents detailed budgets and financial reports on the property.
• Monitors fiscal health of property and reports on past, current and future matters impacting the property’s ability to meet or exceed the outlined budget.
• Maintains property records including sales, rental or usage activity; maintenance and operating costs; special permits issued; and property availability
• Review tenant applicant applications, ensuring proper background checks are conducted, such as credit history, criminal history, and other checks are conducted
• Lead a team of managers and ensure properties are properly staffed by looking for candidates through various resources including, but not limited to job networking sites, social media, job posting sites, employee referral or professional recruiters.
• Ensure that proper move-in protocols are followed when a new tenant moves in, including reviewing leases and other move-in documentation
• Acts as the liaison between corporate and onsite teams by communicating policy, procedure, initiatives, and any other items that are pertinent to the onsite team’s roles.
• Describes and imposes guidelines, rules, and regulations to tenants, visitors, and the communities
• Prepares monthly reports as prescribed by Regional Director
• Performs other related duties as assigned

Required Knowledge, Skills, Abilities

• Ability to lead, manage and motivate employees to meet company expectation.
• Proficiency in Microsoft Office Suite
• Ability to learn and be proficient with operations system including Rent Manager
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Excel at strategic planning
• Excellent multi-tasking abilities

Required Education, Certifications/ Licenses, Related Experience

• Associate degree (A.A.) or equivalent from two-year college or technical school
• Six months to one-year related experience and/or training; or equivalent combination of education and experience.
• 2+ of years of managerial experience
• Accredited Community Manager (ACM) Designation preferred

Physical Job Requirements

• Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% of the time will be spent walking around assigned properties on a daily/weekly basis.
• Physical demands of this job typically require full range of body motion, including manual and finger dexterity and eye-hand coordination.
• This position requires the ability to spend more than half the time viewing computer monitors.
• Must have valid driver's license and automobile insurance.

Travel Requirements

This position does require regular travel to assigned communities in Ohio and occasional travel to our Corporate office in Crofton, MD

Work Location

This position will work remotely

Benefits

• 401(k) match
• Health insurance
• Paid time off
• Paid Sabbatical after 5 years
• Casual dress code and atmosphere
• Competitive salary