PM Concierge

Job Title: Concierge

Location: Provo Marriott Hotel & Conference Center w

Job Type: Part-time PM from 4:30pm-10:30pm

We are seeking a friendly and professional Concierge to join our team. The successful candidate will be responsible for providing exceptional customer service to our guests and residents. As a Concierge, you will be the first point of contact for our guests and residents, and you will be responsible for ensuring that their needs are met in a timely and efficient manner.

Responsibilities:

- Greet guests and residents in a friendly and professional manner

- Answer phone calls and respond to emails in a timely manner

- Provide information about the local area, including restaurants, attractions, and events

- Make reservations for guests and residents, including restaurant reservations, transportation, and entertainment

- Handle guest complaints and resolve issues in a timely and professional manner

- Maintain a clean and organized work area

- Assist with administrative tasks as needed

Requirements:

- High school diploma or equivalent

- Excellent communication and customer service skills

- Ability to multitask and prioritize tasks effectively

- Strong organizational skills and attention to detail

- Ability to work independently and as part of a team

- Proficient in Microsoft Office and other computer applications

- Previous experience in a customer service role is preferred

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a friendly and professional individual with a passion for customer service, we encourage you to apply for this exciting opportunity.