Performance Coach

3 weeks ago


Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Analyze Pro Rankings, account data, AE scorecard metrics, call statistics and market data to create individualized coaching plans for Account Executives, Team Leaders and Division Leaders
  • Complete in-person coaching, ILT courses and phone simulations to build product, industry and UWM specific knowledge that can be relayed to our broker partners
  • Hold AE’s accountable for measurable metrics and increased performance
  • Log coaching sessions and manage reporting for Division Leaders within Academy
  • Create coaching and training content
  • Coach AE’s on the sale from broker to borrower/realtor
  • Upload and manage training content in Academy
  • Facilitate meetings for and with Sales Leaders

Qualifications

Must Have Qualifications:

  • Must have been an Account Executive or sales coach for 2+ years
  • Must have 5+ years mortgage industry or sales experience
  • Must be able to deliver feedback to peers and leadership
  • Must be motivated by the success of others
  • Must be willing to facilitate coaching sessions, role-play calls, classroom training and log records for each event
  • Ability to influence and motivate others
  • Ability to work with Sales Leaders to identify needs for coaching
  • Analytical and detail oriented
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt quickly to change
  • Positive attitude is a non-negotiable
  • Onsite, full-time attendance, M-F

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