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Agoura Hills, California, United States WDC Kitchen & Bath Center Full timeJob DescriptionWDC Kitchen and Bath Center is seeking a highly skilled and customer-focused individual to fill the role of Showroom Concierge.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service and support to clients and staff.Responsibilities include:Receiving and...
Showroom Concierge
3 months ago
WDC Kitchen and Bath Center is looking for a Showroom Concierge to join our Agoura Hills team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures knowledge of staff whereabouts and maintains accurate and complete sign-in/sign-out procedures for on-site staff and consumers.
- Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
- Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
- Adept at using all features of the telephone system and voice mail.
- Assists consumers/staff/volunteers/visitors park properly at the main office location.
- When on duty, ensures the reception station is staffed 100% of the time.
- Assists walk-in applicants to fill out application for current job openings.
- Maintains knowledge of current postal regulations and services frequently used by the organization.
- Signs for deliveries when necessary and notifies recipients
- Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.
- Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
- As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of service logs and data entry
- Exhibits genuine concern for participants and always conducts oneself appropriately and professionally.
- Reports to work regularly and on time.
- Engages in rapport building with guests.
- Offers and serves coffee/refreshments to clients.
- Bakes cookies/popcorn demos etc. as required for customer demo.
- Manages refreshment area and takes stock to ensure adequately supplied.
- Track and manage the flow of new customers and matches new customer opportunities to sales staff based on store policy.
- Answers for and settles new customer assignment disputes.
- Directs the store POP execution.
- In charge of seasonal store decorations.
- Oversees store digital pricing compliance.
- Supports management store and sales goals through strategic collaboration.
- Assists in other duties as needed and directed
WORK SCHEDULE:
9:30am-6:00pm / two days off each week
COMPENSATION:
$18.50 - 20.00 per hour (to start).
Benefits available after introductory period
- Group Health Insurance
- Dental Insurance Options
- Vision Insurance Options
- Supplemental Insurance Options
- 401k
- Vacation
Requirements:#PMMiddle