Security Remediation Specialist

3 weeks ago

Endicott, United States TechMD Full time
Job DescriptionJob Description

This is a remote position.

At TechMD, we believe that happy employees lead to a better work environment, which in turn leads to a better experience for our customers. We’re constantly working to improve company culture, whether it’s through company-wide events or smaller, day-to-day things. We also have exciting opportunities for employees to get involved in the community, through volunteering and fundraising initiatives.

The Security Remediation Specialist (SRS) will be responsible for the review and remediation of
vulnerabilities discovered during security review, and alerts from the Security Operations
Center (SOC) based off an EDR and M365 monitoring service. The SRS will triage alerts as they
come in and utilize critical thinking to respond appropriately to these incidents. The Security
Remediation Specialist will follow remediation instructions provided by the SOC as well as
documented procedures and knowledge base articles in the ticketing solution. The SRS will
review the vulnerability scanner results and work through high priority items, as well as security
best practice tasks identified by the security analyst team.

Primary Responsibilities
• Reviews and remediates investigated alerts from the SOC.
• Reviews and remediates vulnerabilities and security best practice gaps identified
by analyst team and vulnerability scanner
• Triages alerts and utilizes critical thinking skills to provide an appropriate
response.
• Follows instruction provided by the SOC along with documented procedures and
knowledge base articles.
• Documents tasks, findings, and client details into ticketing systems.
• Works in a team and communicate effectively.
• Improves customer service, perception, and satisfaction.

Requirements • Understands:
• Administration and review of Microsoft 365 including Azure AD
• Administration of EDR Tools (S1, Defender, Sophos)
• Proficient with common protocols/services (AD, DNS, DHCP, HTTP, SMTP, RDP,
etc.) .
• Familiar with scripting/CLI/PowerShell
• Basic knowledge of data security principles and networking protocols.
• 1-3 years’ experience with Microsoft 365/Azure AD & EDR Administration.
• Bachelor's degree from an accredited college in a related discipline or equivalent
experience.
• Desired Certifications:
• MS-102 M365 Admin Training & Certification
• Microsoft 365 Fundamentals Training & Certification

Benefits· Medical/Dental/Vision Insurance
· 401k with match
· Generous paid leave policies
· Life Insurance and Short-Term Disability coverage
· Performance-based incentive compensation

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