Supervisor, Medical Recovery Services

4 weeks ago


Saint Louis, United States Intellivo Full time
Job DescriptionJob DescriptionSalary: $60k+ Competetive

Supervisor, Medical Recovery Services

 

Who is Intellivo?

Powered by IntellivoIQ technology, we provide solutions to health providers and billers and for health plans and administrators by identifying previously undetected complex third-party liability (TPL) claims and increase the number of recovery opportunities resulting in higher reimbursements from TPL sources. 

Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. And a team united by solving some of the most complex challenges on the financial side of healthcare.

We are Intellivators – forward-thinking pioneers building the technologies that Fortune 500 employers, health plans, TPAs, providers, and billing organizations rely on to ensure responsible claim payments. Fueled by our experience and innovative startup mentality, we’re growing fast.

 

Role Summary


As a Medical Recovery Services Supervisor, you are responsible for overseeing a team of individuals and monitoring the recovery performance goals by leading, motivating, and driving the Recovery Team. The role is an opportunity to develop and grow a newly created team mixed with seasoned and new employees with both established and new responsibilities, while assisting in the implementation of the department’s strategic roadmap.


Location


This role is an on-site position in St. Louis, MO. 


Responsibilities


  • Cultivate team culture that encourages teamwork, morale, and performance
  • Serve as a subject matter expert on all billing and/or accounts receivable (AR) follow-up functions related to motor vehicle, TPL, and/or worker’s compensation claims (team assignment dependent)
  • Manage day-to-day performance and output of 10 to 15 direct reports
  • Collaborate with Performance Managers and operations leads to define strategic roadmap and execute on initiatives
  • Design, implement, and maintain auditing and training solutions
  • Investigate escalated files/events to identify recovery potential and troubleshoot blocking items
  • Apply proper maintenance and file handling procedures in accordance with Operations, Compliance and Quality Control standards
  • Design and implement corrective action plans


Qualifications


  • BS/BA in related field or equivalent experience
  • 2-4 years of progressive provider revenue cycle and/or revenue cycle vendor experience (past client facing roles preferred but not required), as well as experience and knowledge on how to implement a change in a process that impacts 15+ people
  • People management experience, ability to communicate clearly and lead a team
  • Experience working with health information/electronic medical records systems
  • Experience managing remote, onsite, and offshore teams
  • Working knowledge of revenue cycle metrics and key performance indicators
  • Experience with coaching and training employees is required
  • The ability to motivate and develop others to consistently achieve goals
  • Proven experience in managing the fine details of work but also know how to talk big picture
  • Knowledge of how to use data to guide decisions and performance


Why work for Intellivo?

 

  • Amazing Team Members – Intellivators
  • Medical Insurance
  • Dental & Vision Insurance
  • Industry leading health & wellness benefits
  • 401(K) retirement plan
  • Generous Paid Time Off
  • And More

 

*Benefit Recovery Group has been renamed Intellivo.



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