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Medical Front Desk

3 months ago

Tustin, United States Families Together of Orange County Full time
Job DescriptionJob DescriptionSalary: $19-$27

Job Title:      Medical Front Desk 


Salary:           $19-27 per hour

Location:       Tustin 

Openings:     2) Position Available



*Medical Assistants are encouraged to apply for this position.

 

Position Purpose:

Families Together of Orange County is seeking an experienced or just out-of-school bilingual: Spanish-speaking Medical Front Desk for our Tustin and Fountain Valley offices. The proper candidate must have outstanding customer service skills and be able to adapt to working with a variety of individuals from the surrounding community. The primary job function is to provide high-quality customer service to our members while demonstrating our core values.


Core Duties and responsibilities, include but are not limited to:

  • Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
  • Prepares patients for examination by taking blood pressure, weight, and temperature; reports patient history summary.
  • Performs on-site testing and procedures per physician’s order.
  • Secures patient information and maintains patient confidentiality by completing and safeguarding medical records and other patient information.
  • Accurately records patient information, measurement data, procedure documentation and test results in electronic medical record, securing workstation when finished.
  • Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Keeps supplies ready by inventorying stock, placing orders, verifying receipt.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and calling for repairs.
  • Participates in quality management program.
  • Performs Front Office procedures to schedule, check-in, and process patients.
  • Performs Start of Day and End of Day procedures as assigned.


Qualifications, Education and Training:

  • Must have a high energy/enthusiastic personality
  • Must be computer literate
  • Willing to work some Saturdays 
  • 1 year of Medical/healthcare office receptionist experience required
  • Bilingual Spanish Required


Families Together of Orange County (FTOC) is proud to be an equal opportunity employer.  FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.