Shift Manager

1 month ago

Cincinnati, United States FUSIAN Full time
Job DescriptionJob DescriptionWe are Easy.Casual.Sushi. We are an Ohio family owned and operated business since 2010 with a mission to connect with people through collaboration, culture, and cuisine. We are driven by our 5 core values: - Kaizen (continuous, daily, improvement)- Do the right thing- Passion for product- Delivering the "wow"- Play to win

At FUSIAN, our teams are the lifeline of our organization. In your day-to-day interactions you will build meaningful relationships with our guests and our team. Every team member is an ambassador of FUSIAN and our core values. You are responsible for providing genuine hospitality to every guest and consistently serving a quality product.

Hourly pay with tips: $14-18/hour +tips tips range from $2/hr up to $7/hr
pay rate is based on level of experience + expertise

Job Role:

As a shift manager, you will provide daily communication to reinforce top priorities of the day and week. You will run detail-oriented shifts overseeing the food quality, hospitality and overall team member and customer satisfaction. This is your chance to further develop and enhance your leadership abilities as an asset to our team. You'll work directly with your AGM, GM, + Team Members to ensure effective work practices at FUSIAN.

• Provide not just good, but great, customer service to every guest

• Maintain cleanliness of the restaurant: serving line, dining room, restrooms, storage areas, etc.

• Maintain full awareness of the menu, including ingredients, assembly, sides, and drinks

• Maintain FUSIAN's high quality food safety standards by adhering to all recipes and procedures

• Be a leader who remains calm under pressure and can make efficient decisions for the restaurant in a fast-paced environment

• Hold your Team accountable to ensure all policies and standards within the restaurant are being upheld

• Coach and mentor all Team Members, pushing each individual to perform at their highest ability

• Ability to manage individuals of all ages and personalities

Requirements:

• A positive go-getter attitude with an open mind and a willingness to learn

• Previous shift lead/management experience preferred, but not required

• A passion for providing genuine hospitality and service while working with unique individuals

• Attention to detail and the desire to always do the right thing

• The ability to troubleshoot and remain calm under pressure without compromising brand standards

•Previous Restaurant, Food & Beverage, or Customer Service experience preferred

• Ability to develop and train team members to help their personal and professional growth by career-pathing with our brand.

As a valued employee, you will receive:

• Flexible scheduling (off on all major holidays – see below)

• Ability to earn extra via tip share

• Opportunity for advancement + pay increases through achieving results

• Defined growth plan for future employment opportunities

• Vision, dental, and healthcare benefits for FT hours (30+ hrs avg/week worked)

• Employee meals (up to $15/every shift ran)

• Free FUSIAN swag

• An inclusive + collaborative culture where you can feel good about what you do and the product we serve.

Holiday Schedule:
All Restaurants Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day
All Restaurants Close early at 3pm on New Years Eve, Memorial Day, Labor Day, + Christmas Eve
All Restaurants Close at Kickoff on Superbowl Sunday

Prior experience in one of the following roles and brands is highly desirable: general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager or other restaurant job at Fusian, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Other: Food Service, Qsr, Management, Supervisor, Restaurant Job, Restaurant, Kitchen Manager, Full Time, Hospitality Manager, Fusian, Sushi,

Industry: Hospitality, Restaurants
Employment Type: Full-time or Part-Time

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