Bicycle Shop

1 month ago

Chagrin Falls, United States Bike Ohio Full time
Job DescriptionJob Description
Summary

Gear Up for Success General Manager Wanted at Bike Ohio
Do you have a passion for cycling and a knack for leadership?
Bike Ohio, a leading bicycle shop in Bainbridge, Oh , is seeking a passionate and experienced General Manager to join our team. In this role, you'll be responsible for overseeing all aspects of our business, ensuring we deliver exceptional customer service and drive growth.

Responsibilities:
  • Lead and motivate a team of sales associates, mechanics, and support staff.
  • Oversee daily operations, including inventory management, purchasing, and scheduling.
  • Develop and implement sales and marketing strategies to achieve revenue goals.
  • Foster a positive and customer-centric environment within the shop.
  • Manage finances, including budgeting, payroll, and bookkeeping (or oversee staff who do).
  • Stay informed about industry trends and new products.
  • Represent the shop at community events and build relationships with local cycling groups.
Qualifications:
  • Minimum 3-5 years of experience in a leadership role, preferably in the cycling industry.
  • Proven track record of success in sales, operations management, and team leadership.
  • Strong understanding of bicycle mechanics and parts is a plus.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Proficient in Google Office Suite and retail management software (a plus).
Benefits:
  • Competitive salary and benefits package.
  • Employee discounts on bikes, parts, and accessories.
  • The opportunity to work in a fun and fast-paced environment surrounded by your passion.
  • Make a positive impact on the cycling community.
  • Profit sharing program, when we do well the whole team does well

If you're a passionate cyclist with a leadership mindset, we want to hear from you
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Duties

Duties include but are not limited to:
  • Interact with customers and provide exceptional customer service; provide expert advice on bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
  • Responsible for driving the sales, energy and productivity of the store.
  • Manage inventory processes including ordering, receiving and cycle counting.
  • Organize and merchandise product cleanly and creatively.
  • Train, mentor, and coach Sales Associates.
  • Educate all staff regarding company policies, programs, and standards.
  • Monitor productivity and performance of all staff.
  • Dedication to completing assignments and projects to meet the high standards of quality.
  • Develop and implement sales goals and strategies
  • Schedule and oversee repairs and maintenance services
  • Analyze sales data and identify opportunities for growth
  • Maintain a safe and efficient work environment
  • Other duties as needed/ assigned.


Requirements

Requirements include but are not limited to:.
  • 1-3 years of experience in sales, marketing, or business management related field a plus.
  • High level of organizational ability; exceptional written and spoken communication skills.
  • Detail-oriented and able to manage multiple projects simultaneously.
  • Must be passionate about bicycles and promoting the benefits of a cycling lifestyle and culture.
  • Enthusiastically embraces the concept of serving the customer and providing an exceptional retail experience.
  • Is capable of safely lifting and carrying 25lbs on a regular basis.
  • Availability to work a flexible schedule based on business needs, including evenings and weekends
  • Is intrinsically self motivated, positive, and friendly; able to work both independently and as a member of a team; and thrives in a dynamic, fast-paced environment.


Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:
  • Google suite experience
  • Bicycle Repair tools
  • Squarespace website management
  • Lightspeed retail / e-commerce


Benefits

Other benefits to include but are not limited to
  • Paid Time Off
  • Health Insurance if needed
  • Generous employee discounts
  • Competitive pay


About Us

Bike Ohio is your experience based full-service bicycle shop. Every member of the Bike Ohio team knows bikes, rides bikes, and loves bikes. We are creating a community and culture where anyone who rides a bicycle is welcome.

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