Full time Customer Service Representative/Dispatcher
2 weeks ago
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Effectively and actively listen to each customer's situation
- Critically think and employ problem-solving skills
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service technicians
- Use customer development techniques to solicit work through phone, email, social media, etc.
- Perform other duties as needed which may include cross-training in related positions
- Minimum two years of administrative/customer service experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
30+ hours with occasional weekends.
Benefits:
- Paid Vacation
- Healthcare
- Simple IRA
- Team events
- Opportunities for bonuses
We are actively interviewing for this position - Apply today and our hiring manager will follow up
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