Bicycle Technician
2 weeks ago
San Francisco, United States
The New Wheel
Full time
Job DescriptionJob DescriptionSummary
We are looking for skilled bike mechanics
If you are passionate about working for a company that believes in supporting the wellbeing of our planet and a positive person who is interested in learning about the ebike industry, this job is for you
In this job you will
- Assemble and prepare bikes for sale.
- Perform a variety of service functions on new and used bicycles and electric bicycles.
- Provide one of a kind customer service through direct and detailed interaction with customers.
What we are looking for
- Skilled bicycle mechanics and bicycle service professionals (no experience with electric bikes required; we'll train you)
- Hard workers with positive energy
- Mechanics who take pride in their work and pay attention to the details
- Must be comfortable on a computer - computer savvy a big plus
You are
- Dependable
- People-oriented
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
Repair experience necessary. Riders and enthusiasts preferred. Open to all ages and levels of experience.
Duties
Duties include but are not limited to:
- Apply shop standards in the assembly and repair of bikes across the full product line.
- Evaluate the mechanical condition of the product and estimate the cost of repairs.
- Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
- Meet or exceed shop production standards.
- Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
- Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
- Operate cash register as necessary.
- Report or record replacement parts inventory and supply shortages to the Manager. Maintain shop cleanliness including bench and common workspace.
- Assemble new bicycles.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Align wheels.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Install and adjust brakes and brake pads.
- Install new tires and tubes.
- Clean and lubricate bicycle parts.
- Build wheels by cutting and threading new spokes.
- Install parts and accessories.
- Adjust components according to specifications.
- Perform basic equipment maintenance.
- Other duties as needed/ assigned.
Requirements
Requirements include but are not limited to:
- Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
- Previous bike assembly experience or equivalent preferred
- Interest in working in a team environment committed to providing an excellent service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Ability to periodically lift 75 pounds
Nice To Haves
Preferred candidates will have knowledge and experience in any or all of the following systems and tools:
- Adjustable hand wrenches
- Bench mount stands Wall mount stands
- Bike cable cutters
- Box end spanners
- Cable cutters
- Cable stretchers
- Cassette lock ring tools
- Chain checkers
- Chain cleaner brushes
- Chainring nut wrenches
- Compact scissors
- Component cleaning brushes
- Cone wrench sets
- Crank bolt wrenches
- Crank pullers
- Crown race setters
- Derailleur hanger alignment gauges
- Desktop computers
- Floor pumps
- Folding hex wrench sets
- Frame taps
- Handlebar holders
- Hex tools
- Linkage clamps
- Minipumps
- Multipurpose hammers
- Needle nose pliers
- Offset brake wrenches
- Open end wrench sets
- P-handled hex wrenches
- Pedal Powered Software Bicycle Repair Man
- Pedal wrenches
- Personal computers
- Phillips head screwdrivers
- Point of sale terminals
- Portable repair stands
- Precision spoke wrenches
- Screw type chain tools
- Shop repair stands
- Side cutter pliers
- Spoke gauges
- Sprocket removers
- Straight blade screwdrivers
- Threadless nut setters
- Three-way hex wrenches
- Tire levers
- Wall mount stands
- Web browser software
- Wheel truing stands
- Ebike diagnostic software
Benefits
- Regular schedule Monday through Friday, 8:45am to 5:15pm
- Health and Dental (for full time)
- Paid vacation (for full time)
- 401K
- Paid training opportunities
- Pre-tax commuter benefits
- Lots of room for advancement and promotion (we are growing quickly)
- Secure, non-seasonal employment
- Employee discounts on top brand bicycles and parts