Fraud Strategist

Job DescriptionJob DescriptionAccertify is the trusted partner to the world's leading eCommerce brands. With industry-leading fraud prevention and digital identity offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. Team Accertify provides a solution merchants trust and a career you can trust. 

Accertify is growing, and we are looking to add a Fraud Strategist to our global fraud-fighting team.

How will you make an impact in this role?

As a Fraud Strategist, your extensive knowledge of card-not-present (CNP) fraud is crucial. You will use data analysis to identify fraud, implement prevention techniques, and monitor performance to create effective e-commerce fraud prevention and revenue retention strategies for Accertify clients. Your role involves working directly with e-commerce clients in various industries, providing consultation services to support them in achieving their objectives.

Essential Duties and Responsibilities:
•    Provide a dedicated level of strategic support to a portfolio of enterprise Strategic Risk clients
•    Partner with the Accertify Implementation team and consult with new clients on fraud risk strategies during the onboarding process and ensure additional strategies are implemented and tested before deployment of the Interceptas platform
•    Consult with existing Accertify clients to design and implement comprehensive fraud prevention strategies and operational procedures to reduce fraud and increase efficiency
•    Perform fraud-focused analyses using client data to showcase where and how fraud is taking place, make strategic and informed recommendations that the client should implement to minimize risk exposure along with other various metrics to showcase the cost of fraud and be able to present these findings to our clients
•    Develop strong relationships with clients to deliver exceptional service and ensure that expectations are exceeded; act as a liaison between the clients and the organization and take feedback to other internal departments, such as sales and product
•    Stay informed on emerging fraud trends and industry-specific changes that might impact Strategic Risk clients
•    Keep track of platform releases and implement new features and functionality for applicable Strategic Risk clients
•    Work closely with other members of the Strategic Risk department to develop new services and methods of visualizing and presenting data
 
Minimum Qualifications
•    3+ years of previous e-commerce CNP fraud prevention experience in a high transaction volume environment; experience with fraud prevention strategy with fintech or banking industry
•    3+ years of data analytics with a focus on fraud prevention
•    In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, and fraud mitigation strategies both domestically and globally
•    Proven ability to analyze, interpret, document, and communicate e-commerce fraud threats and trends effectively and deliver highly detailed technical information in presentation form
•    Accertify Interceptas or other fraud prevention platform experience preferred
•    Experience working in highly cross-functional environments; must be flexible and can adapt to working with tight deadlines and changing priorities
•    Must be a self-starter with a demonstrated ability to proactively and independently solve problems and drive results
•    Expert-level knowledge of Microsoft Office, especially Excel
•    Knowledge of database structures, reporting/query tools, and constructing SQL statements in Oracle; experience using reporting/data visualization tools such as Splunk and Tableau is a plus
•    Critical thinker with strong strategic planning skills who can adapt quickly by grasping and applying new technical concepts
•    Excellent communication skills, both written and verbal
•    Bachelor's Degree preferred or equivalent working experience

Additional Details:

• Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
• Workplace Flexibility: Hybrid (3 days in-office per week)
• Remote work flexibility will be considered for qualified candidates outside of the Chicagoland area
• Travel: little to none
• Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.

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