Assistant General Manager
2 weeks ago
Assistant General Manager
JOB DESCRIPTION
BFCB Restaurants mission is to serve our guests' Hot, Fresh Chicken and Biscuits the RIGHT way
Respect - Integrity - Godliness - Honesty - Teamwork
Assistant General Manager Job Summary:
This position assists the General Manager with daily operations of the restaurant and supervises the team in their absence. The Assistant General Manager leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.
Status: Full-Time
Shift: Open Availability
Requirements:
Desire to gain real world business knowledge, learning to grow your career as a General Manager or more
2 years of experience in a supervisory role with quick service restaurants
Valid state Driver’s License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations
Exhibits a sense of urgency
Team player who can work well with others the RIGHT WAY
The Day-to-Day:
Role model our core values to create an environment where the team has fun
Lead and empower our team to deliver product and service excellence
Follow and take ownership for shift execution
Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service
Completing accurate transactions on the cash register
Prepare and store food ingredients
Maintain a clean and safe work and dining environment
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
Assistant General Manager Job Responsibilities:
Provides excellent guest service in a fast and friendly manner; coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor
In absence of the GM, the AGM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Partners with the GM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
Assistant General Manager BENEFITS:
Medical, Dental, Vision, Term Life and AD&D plan
Vacation paid time off
Company holidays paid at time and a half
Matching Roth IRA up to 3%
Discount Meal Benefit
Quarterly Bonus Plan
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