Site Furnishings Sales Manager
2 weeks ago
WAUSAU TILE – WHO WE ARE
Throughout the past seven decades, Wausau Tile has grown to become the preeminent manufacturer of architectural concrete, terrazzo and metal products. We were the first American manufacturer of cementitious terrazzo tile and among the first domestic producers of hydraulically pressed concrete pavers. Today we are a leader in innovative sustainable manufacturing practices, using recycled materials and green technology, and our products are found in virtually every community in the United States. Our 550,000-square-foot manufacturing facility remains in the heart of the American Midwest – encompassing more than 10 acres.
WHY WORK FOR US?
- Enjoy vacation in your first year of employment
- Performance-based annual bonuses (contingent upon company goals being met).
- Competitive wages.
- Promotional opportunities.
- 9 paid holidays so that you can enjoy spending time with family and friends.
- Periodic celebrations to make you feel recognized and valued.
- Applicant Referral Bonus.
- Our medical, dental, and vision benefits provide comprehensive coverage at affordable rates.
- Our 401(k) plan, life insurance, and short-term disability are great ways to protect your financial future.
- Learn new skills and advance your career with company-paid tuition assistance.
JOB SUMMARY
Wausau Tile Inc. employs hundreds of talented, dedicated employees, whom we depend on to deliver the high-quality products and services that set us apart from our competition. The Site Furnishing Sales position combines knowledge with sales skills to provide advice and support on the various products Wausau Tile has to offer. This individual is the key point of contact for clients and provides pre and post sales expertise. This position regularly collaborates with other members of the sales team from other departments, such as research, development, design, purchasing, production and quality, as well as senior management.
RESPONSIBILITIES
· Build and maintain strong relationships with key clients and accounts
· Lead and manage a team of Customer Service Representatives
· Lead process improvement initiatives within the department
· Provide guidance, coaching, and mentorship to the team in order to achieve goals
· Meet sales goals and company profitability projections
· Foster a positive and collaborative team environment
· Develop a strong understanding of Wausau Tile’s products
· Develop and implement effective sales strategies to drive revenue growth within the division
· Analyze market trends and competitor activities to identify new opportunities
· Collaborate with other departments, such as marketing and product development, to align strategies and goals
· Set and monitor sales targets, ensuring the team meets or exceeds established goals
· Implement key performance indicators (KPIs) to assess individual and team performance
· Conduct regular performance reviews and provide constructive feedback
· Determine market pricing and strategy
· Assist in the design of new product development
· Collaborate with the sales team to identify and pursue new business opportunities
· Address customer concerns and ensure high levels of customer satisfaction
· Coordinate and conduct sales training programs for the team to enhance their skills and knowledge
· Identify training needs and implement development plans for individual team members
· Attend trade shows, conferences and other marketing events as needed
· Develop long term relationships with clients by traveling and meeting face to face
· Conduct performance evaluations.
· Other duties as assigned.
REQUIREMENTS
· Bachelor’s degree in Business Administration, sales, marketing, or related field
· Proven experience in sales management, with a track record of achieving and exceeding targets
· Strategic thinking and the ability to develop and execute sales strategies
· Superior interpersonal skills to communicate with high level technical expertise and clarity
· Ability to travel once a month, or more if needed
· Microsoft Office experience
Wausau Tile is an EEO/AA including Vets and Disability status Employer.
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