Salesforce Business Systems Analyst

2 weeks ago

Atlanta, United States Marcus Jewish Community Center Of Atl Full time
Job DescriptionJob Description

Position: Salesforce Business Systems Analyst

Hours: 40 (will consider exceptional candidates who prefer part time)

Work Location: Onsite – Dunwoody, Ga

The Marcus Jewish Community Center of Atlanta (MJCCA) is a non-profit organization that has served the Atlanta community for more than 100 years. Serving 12,000 members and over 55,000 people in the Atlanta community through a wide variety of innovative programs and vital services. The MJCCA was ranked among the Top Workplaces for nine consecutive years by the Atlanta Journal Constitution, and is widely regarded as one of the premiere JCCs in the country.

As a Top Workplace in Atlanta, we pride ourselves in providing our full-time staff with a great work-life balance, staff appreciation events, excellent health and wellness programs, retirement plan, life insurance, generous vacation and sick benefits. Employees also receive free family membership, which includes access to our state of the arts fitness center, indoor and outdoor aquatic centers, and additional discounts to all of our programs.

****************

The Salesforce Business Systems Analyst administers, maximizes, and enhances our Salesforce org and related applications, such as Traction Rec, an integrated app on the Salesforce platform that is used to manage memberships, program registrations, facility bookings, and other agency operations. We are looking for an individual who is innovative, collaborative, and solution-oriented, and is driven to provide the highest quality experience to staff, members, and program participants.

Principal Duties and Responsibilities:

  • Understand and analyze the unique business needs of the various MJCCA departments.
  • Proactively develop and implement improvements to the user experience for both internal staff and community members.
  • Build automations to streamline processes and optimize productivity.
  • Create customizations using Apex, Visualforce, or Lightning Components.
  • Support new and existing 3rd party integrations, including website, access control, fitness, ticket sales, texting, backups, forms, etc.
  • Facilitate the adoption of native Salesforce functionality, e.g. sales and service, by partnering with different departments and customizing to meet their needs.
  • Keep abreast of newly released features and provide recommendations for their use.
  • Assess internal user satisfaction and concerns. Request functionality enhancements through service providers.
  • Assist with troubleshooting. Submit and manage support cases with our service providers. Log and track identified system problems through resolution.
  • Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and permissions, customization of objects, fields, record types, page layouts and validations.
  • Create customized reports and dashboards.
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, managers, strategic planning and analysis staff and/or outside consultants as needed.
  • Manage the software update testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing.
  • Create and maintain documentation on processes, policies, application configuration and help related materials for users as new application uses are developed.
  • Train new and existing users on how to use core Salesforce and associated applications.
  • Keep application users informed about system functionality and enhancements.
  • Additional duties as assigned.

Preferred Education/Experience

  • Salesforce Administrator Certification
  • Proficient at building Salesforce automation solutions
  • Ability and/or experience to identify requirements, analyze workflow and recommend efficient and effective workflow, and lead small projects
  • Experience with third party integration projects
  • Experience with Salesforce development environment with the ability to review/build/modify APEX/Visual Force
  • Understanding of relational databases and data integration tools
  • Experience with Salesforce Lightning
  • Proficient at an intermediate/advanced level with Microsoft Excel
  • 1+ years of total professional experience and/or relevant internships

Other Desired Skills:

  • Strong technical project administration skills
  • Strong interpersonal and relationship building skills
  • Proficient at an intermediate/advanced level with Conga Composer and Conga Grid
  • Excellent analytical and critical thinking skills
  • Ability to work independently, as well as part of a team, on multiple projects
  • Creative problem-solving skills
  • Ability to work well under pressure and in a fast-paced environment
  • Self-starter and highly organized
  • High standard of integrity, ethics, and discretion
  • Strong written and verbal communication skills
  • Flexible and adaptable
  • Exemplary customer service and interpersonal skills

  • Salesforce Business Systems Analyst

    2 weeks ago

    Atlanta, United States Marcus Jewish Community Center Of Atl Full time

    Job Description Job Description Position: Salesforce Business Systems Analyst Hours: 40 (will consider exceptional candidates who prefer part time) Work Location: Onsite – Dunwoody, Ga The Marcus Jewish Community Center of Atlanta (MJCCA) is a non-profit organization that has served the Atlanta community for more than 100 years. Serving 12,000 members and...

  • Principal Techforce Analyst

    1 day ago

    Atlanta, United States Salesforce Full time

    About Salesforce. Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we Analyst, Principal, Salesforce, Technology, Operations, IT

  • Market Strategy and Analyst Relations Manager

    1 week ago

    Atlanta, United States Salesforce Full time

    About Salesforce. Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we Relations, Analyst, Strategy, Manager, Product Management, Salesforce, Business Services

  • Business Systems Analyst

    5 days ago

    Atlanta, United States EvenUp Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Business Systems Analyst to join our dynamic team. You will be the primary administrator of our Customer Relationship Management (CRM) system, solving business problems by customizing the platform. Core responsibilities include owning the data model, supporting users, maintaining security standards,...

  • Enablement Business Partner, Senior Manager

    2 weeks ago

    Atlanta, United States Salesforce Full time

    About Salesforce. Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we Business Partner, Enablement, Manager, Business, Senior, Customer Engagement, Technology

  • Finance Manager, Business Analytics Tech

    2 weeks ago

    Atlanta, United States Salesforce Full time

    The Role: The Finance & Strategy (F&S) team serves as a trusted adviser to the business to help advise and guide decision making through business partner support and informative analyses. We are looking for forward-thinking, goal oriented individuals that will succeed in a fast-paced environment and thrive in building and improving processes that will allow...

  • Business Systems Analyst, Sales Systems

    6 days ago

    Atlanta, Georgia, United States Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Business Analyst

    2 weeks ago

    Atlanta, United States STAND 8 Technology Services Full time

    STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are actively seeking an experienced and analytical Business Analyst with expertise in data analysis, reporting, and CRM systems. As...

  • Business Systems Analyst, Sales Systems

    3 days ago

    Atlanta, Georgia, United States Professional Diversity Network Full time

    WorkdayYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • IT Business Systems Analyst

    6 days ago

    Atlanta, Georgia, United States CRH Full time

    Job ID: 496061 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • Financial Planning

    6 days ago

    Atlanta, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...

  • Salesforce Administrator and Business Analyst

    6 days ago

    Atlanta, United States Angel Oak Full time

    Who We Are:Angel Oak Capital Advisors is an investment management firm focused on providing compelling fixed income investment solutions for its clients. Backed by a value-driven approach, Angel Oak Capital seeks to deliver attractive risk-adjusted returns through a combination of stable current income and price appreciation. Our experienced investment team...

  • Sr. Sales Business Systems Analyst

    4 days ago

    Atlanta, United States Professional Diversity Network Full time

    Workday Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting...

  • Senior Security Engineer

    6 days ago

    Atlanta, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across...

  • Salesforce Administrator

    6 days ago

    Atlanta, United States TalentBridge Full time

    Position Overview Our Client is seeking an experienced Business Technology Analyst to manage platform workflow buildouts by modifying and troubleshooting the system. The ideal candidate will have a good understanding of data analysis, project management, reporting tools technology in order to effectively analyze and execute business requirements. PRIMARY...

  • Salesforce Administrator

    4 weeks ago

    Atlanta, United States TalentBridge Holdings Corporation Full time

    Position Overview Our Client is seeking an experienced Business Technology Analyst to manage platform workflow buildouts by modifying and troubleshooting the system. The ideal candidate will have a good understanding of data analysis, project management, reporting tools technology in order to effectively analyze and execute business requirements. Primary...

  • Salesforce Administrator

    1 month ago

    Atlanta, United States NorthPoint Search Group Inc Full time

    The Salesforce Administrator leads the configuration and administration of the Salesforce platform to support and advance our mission. The Salesforce platform is used across the university to support critical research administration processes, investigator-led and program-wide research endeavors, and other core functions. Working as part of the Salesforce...

  • Hybrid Business Systems Analyst

    1 day ago

    Atlanta, United States Summit Human Capital Full time

    Summit Human Capital is seeking a highly motivated Business Systems Analyst to support our client in the Greater Atlanta Region in the healthcare distribution industry. This position has the exciting opportunity to lead IT projects from conception to completion and work side by side with organizational leaders. The ideal candidate will meet the following...

  • DevSecOps Engineer

    5 days ago

    Atlanta, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across...

  • Product Manager, Sr. Manager

    5 days ago

    Atlanta, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...