Sales Associate

2 weeks ago

Monroe, United States Row House - Monroe Full time
Job DescriptionJob DescriptionRow House - Monroe is currently seeking a high energy, passion-filled, and sales motivated individuals who are fitness-minded and have a love for community, and our brand
Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.

Position:
The Sales Associate role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

Responsibilities:
  • Establishes and maintains an effective referral program.
  • Maintains accurate records using established sales systems.
  • Conducts telephone inquiries/follow up calls/customer care calls.
  • Leads studio previews/tours with prospects and/or fitness program holders.
  • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio.
  • Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities.
  • Must be able to participate in 1-2 workouts per month.
  • Maintains an organized and clean lobby/front desk area.
  • Responsible for processing accurate cash and credit card transactions.
  • Follow up and follow through activities with all prospective clients.
  • Responds immediately to member requests, inquiries and concerns.
  • Properly on-boarding all clients through the established processes.
  • Works closely with the Fitness Team to ensure that processes are fulfilled.
  • Responsible for attending and participating in all relative training programs.
Requirements:
  • Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred).
  • Solid verbal and written communication skills required.
  • Able to multi-task and excel in a busy environment.
  • Functional computer skills required.
  • Basic programs (word, excel), Internet, Basic computer program software use.
  • Health & Fitness minded people strongly preferred.
  • High school diploma preferred. (HS Junior or Seniors can apply)
  • Ability to work and function in a boutique fitness studio environment.
  • Flexible to work day, evening and/or weekend hours as needed.
Compensation & Benefits:
  • Competitive base based on experience
  • Free or discounted studio memberships
  • Commission paid on sales
  • Opportunity for a bonus based on performance
  • Huge opportunities for growth within the studios, including additional sales and management opportunities


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