Medical Clinic Manager
4 weeks ago
This is a key leadership position within the management team and is responsible for the day-to-day effective and efficient operation of the organization's clinics. This position reports to the Director-Clinic Operations and collaborates with the management team to assure the clinics operate in accordance with PCHC's Mission and objectives. Responsibilities include oversite of clinic services, including clinic operations, medical records, referrals, supervisors, and other indirect reports which include non-provider medical and support staff. This role has oversite of multiple clinic locations. This position has responsibility for compliance with accreditation, regulatory, federal, and state rules, and regulations as well as organizational policy and procedures. The manager will work closely with providers, and staff to ensure the delivery of quality, cost effective health care.
ESSENTIAL FUNCTIONS
- Accomplishes clinical support human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
- Meets operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
- Assists in meeting clinical financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
- Maintains nursing and clinical support staff guidelines by writing and updating policies and procedures.
- Assures quality of care by developing and interpreting clinic standards of care; enforcing adherence to staff licensing and certification levels in accordance with state and/or certifying board representing the clinical staff's practicing regulations; measuring health outcomes against standards; making or recommending adjustments.
- Mentors direct leadership reports and ensures accountability to the quality and effectiveness of the clinic operations.
- Utilizes daily huddles to promote communication and efficient clinic flow.
- Ensures adequate and efficient workflow in the clinic.
- Monitors staff schedules to ensure adequate patient access and support staff as needed to meet provider demand.
- Assess staff productivity utilizing organizational and industry standards. Manage staffing accordingly to provide quality service and within budgetary guidelines.
- Establishes a compassionate environment by ensuring staff adhere to the organization's professional standards.
- Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations, calling for assistance from other health care professionals.
- Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations.
- Maintains patient confidence and protects operations by monitoring confidential information processing.
- Maintains documentation of patient care services by auditing patient and department records
EDUCATION AND EXPERIENCE:
Two years of experience in ambulatory care is required.
Two years of experience in a leadership role (e.g., manager, supervisor) is required.
Bachelor's Degree is required
It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.
Equal Employment Opportunity. Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.
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