Collections and Invoicing Analyst
2 weeks ago
- Competitive salary
- Paid time off
As a Collection and Invoicing Analyst, you will be responsible for managing the invoicing and collection processes to ensure timely and accurate payment of accounts receivable. Your role involves collaborating with internal departments and external clients to resolve invoicing and payment issues while maintaining strong relationships and high levels of customer satisfaction. Your expertise in data management, analytical skills, and proficiency in MS Excel and Google Sheets will be essential for success in this role.
Key Responsibilities:
- Invoicing Management: Prepare, review, and send invoices to clients promptly and accurately, ensuring compliance with company policies and client agreements.
- Payment Collection: Monitor and follow up on outstanding invoices, working with clients to facilitate timely payments and resolve any payment-related issues.
- Data Entry and Maintenance: Accurately input and update billing information and payment data in the company's CRM system, ensuring all records are up-to-date and consistent.
- Account Reconciliation: Conduct regular account reconciliation to verify the accuracy of invoices and payments, identifying and addressing discrepancies.
- Customer Communication: Maintain open and professional communication with clients regarding invoicing, payment status, and other billing inquiries.
- Reporting and Analysis: Generate regular reports on invoicing and collections, analyzing trends and identifying areas for improvement in processes and procedures.
- Collaboration: Work closely with other departments, such as finance and sales, to address invoicing and collection-related concerns and ensure smooth operations.
- Compliance: Ensure all collection and invoicing activities comply with company policies, industry regulations, and legal requirements.
- Communication Skills: Excellent verbal and written communication abilities for effective interaction with clients and internal teams.
- Organizational Skills: Strong time management and multitasking abilities to handle multiple responsibilities simultaneously.
- Data Entry Proficiency: Accurate and efficient data entry skills with attention to detail for maintaining precise billing records.
- Technological Savvy: Proficiency in using MS Excel, Google Sheets, and other tools for data management and reporting.
- Problem-Solving Abilities: Strong analytical skills to identify and resolve invoicing and collection issues efficiently.
- Experience: Prior experience in collections, invoicing, or a related field is preferred, bringing valuable insights into best practices and effective strategies.
- Analytical Skills: Strong analytical thinking for evaluating data trends, identifying opportunities for process improvement, and making data-driven decisions.
- Proficiency in MS Excel/Google Sheets: Advanced proficiency in these tools for efficient data analysis, reporting, and forecasting.
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