Experienced Service Advisor

2 weeks ago

Fort Worth, United States RIDENOW POWERSPORTS Full time
Job DescriptionJob Description

RideNow Powersports, a subsidiary of RumbleOn, is seeking an experienced and knowledgeable Service Advisor to join our team at our dealership in Fort Worth, TX. As an experienced Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the service department.

Responsibilities:

  • Greet customers and schedule appointments for repair, maintenance, and recall work
  • Thoroughly inspect powersports vehicles and accurately document problems on repair orders
  • Advise customers on necessary/suggested services and provide cost estimates
  • Coordinate with technicians to ensure timely and efficient completion of repairs
  • Keep customers informed of repair progress and any changes in timeline, repairs, or cost
  • Review completed work orders with customers and address any concerns or questions
  • Act as a trusted advisor to customers, building long-term relationships and promoting customer loyalty
  • Stay up-to-date with the latest powersports industry trends, products, and services
  • Assist with upselling additional services, accessories, and warranty packages
  • Handle customer complaints and resolve issues to ensure customer satisfaction
  • Collaborate with other team members to maintain a clean and organized service department
  • Adhere to company policies and procedures, including safety protocols

Requirements

  • Minimum of 2 years of experience as a Service Advisor in a Powersports, RV or Automotive dealership
  • Excellent customer service and communication skills, both verbal and written
  • Strong technical knowledge of powersports vehicles, including motorcycles, ATVs, Side-by-Sides, and Personal Watercraft
  • Ability to accurately diagnose and describe vehicle problems
  • Proficient computer skills and experience with dealership management systems
  • Detail-oriented with strong organizational and multitasking abilities
  • Positive attitude, strong work ethic, and ability to work well in a team environment
  • Valid driver's license and clean driving record
  • Motorcycle endorsement preferred

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success Plus...

  • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance)
  • Life and disability insurance
  • Vacation/PTO Plan
  • Employee discounts on purchases
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long term career...we promote from within
  • Base pay plus performance pay plan allowing you to make a great living
  • And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·

  • Experienced Service Advisor

    2 weeks ago

    Fort Worth, United States RideNow Powersports Full time

    RideNow Powersports, a subsidiary of RumbleOn, is seeking an experienced and knowledgeable Service Advisor to join our team at our dealership in Fort Worth, TX. As an experienced Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the service department. Responsibilities: Greet...

  • Experienced Service Advisor

    2 weeks ago

    Fort Worth, United States Freedom Powersports Full time

    RideNow Powersports, a subsidiary of RumbleOn, is seeking an experienced and knowledgeable Service Advisor to join our team at our dealership in Fort Worth, TX. As an experienced Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the service department. Responsibilities: Greet...

  • Service Advisor

    2 months ago

    Fort Worth, United States AutoNation, Inc. Full time

    Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, youll be able to get out from behind the desk and play an active role in the service lane. AutoN Service Advisor, Service Technician, Automotive Sales, Customer Experience, Customer Service, Financial...

  • Service Advisor

    3 weeks ago

    Fort Worth, United States Moritz Kia Full time

    Do you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. Service Advisor Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States Moritz Kia Alliance Full time

    Do you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. Service Advisor Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States Moritz Kia Full time

    Do you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. Service Advisor Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional...

  • Service Advisor

    3 weeks ago

    Fort Worth, United States Moritz Kia Alliance Full time

    Do you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. Service Advisor Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Hyundai North Richland Hills At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    3 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Hyundai North Richland Hills At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States AutoNation Full time

    AutoNation Chrysler Dodge Jeep Ram North Fort Worth At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Chrysler Dodge Jeep Ram North Fort Worth At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations....

  • Service Advisor

    4 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Chrysler Dodge Jeep Ram North Richland Hills At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations....

  • Service Advisor

    3 weeks ago

    Fort Worth, United States AutoNation Full time

    AutoNation Chrysler Dodge Jeep Ram North Fort Worth At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans...

  • Service Advisor

    3 weeks ago

    Fort Worth, United States AutoNation Full time

    AutoNation Hyundai North Richland Hills At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with...

  • Service Advisor

    2 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Chrysler Dodge Jeep Ram North Richland Hills At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations....

  • Service Advisor

    3 weeks ago

    Fort Worth, United States AutoNation, Inc. Full time

    AutoNation Chrysler Dodge Jeep Ram North Fort Worth At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations....

  • Service Advisor

    6 days ago

    Fort Worth, Texas, United States AutoNation, Inc. Full time

    AutoNation Hyundai North Richland HillsAt AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    6 days ago

    Fort Worth, Texas, United States AutoNation, Inc. Full time

    AutoNation Chrysler Dodge Jeep Ram North Richland HillsAt AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations....

  • Service Advisor

    2 weeks ago

    Fort Worth, United States AutoNation Full time

    AutoNation Ford Fort Worth At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    4 weeks ago

    Fort Worth, United States RML Auto Full time

    Job Description-Service Advisor Position Summary Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the thorough and accurate performance of designated administrative activities. Maintains CSI Scores. The Service...