Jordan-Young Institute Physical Therapy Patient Services Coordinator

7 days ago

Virginia Beach, United States Jordan Young Institute Full time
Job DescriptionJob DescriptionDescription:

Physical Therapy Patient Service Coordinator

Jordan Young Institute, Virginia Beach, VA

Full Time Hourly Employee

Who we are:

Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator.

What you will do:

  • Check in and greet new and existing patients with the primary roll of customer service and patient care.
  • Receive and direct incoming telephone calls.
  • Accurately document messages and forward to therapists and personnel in a timely manner.
  • Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls.
  • Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues.
  • Obtain and explain insurance benefits to patients.
  • Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules.
  • Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA.
  • Attain insurance authorizations at the direction of the PT Auth personnel.
  • Generates new patient charts, flowsheets and paperwork.
  • Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
  • Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes.
  • Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow
  • Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
  • Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system.
  • Forwards all cash and checks to the Practice Administrator for preparation of deposit slip.
  • Schedules follow up appointments as necessary
  • Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
  • Coordinates administrative supply orders
  • Manages the rescheduling of patients when a therapist has a change in schedule
  • Performs basic administrative tasks including scanning and faxing documentation
  • May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following:
  • Wiping down the clinic tables daily.
  • Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed.
  • Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned.
  • Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed.
  • Maintaining detailed knowledge of practice management and other computer software as it relates to job functions.
  • Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice.
  • Reporting any problems to management.
  • Anticipates schedule of patients and helps therapist accordingly.
  • Keep all areas stocked with supplies
  • Other duties as assigned.

We’d love to hear from you if you:

  • Have a high school diploma or greater.
  • Excellent written and verbal communication skills.
  • Able to multi-task and capable of remaining calm in stressful situations.
  • Able to use a multi-line telephone system and the billing computer program
  • Demonstrates keyboard proficiency.
  • Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes.
  • Demonstrate excellent customer service.

What we offer:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.


Equal Opportunity Employer

Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.


Requirements:


  • Jordan-Young Physical Therapy Technician/PSC Hybrid

    1 week ago

    Virginia Beach, United States Jordan-Young Institute Full time

    Job DescriptionJob DescriptionDescription:Physical Therapy Technician/Patient Services CoordinatorJordan Young Institute, Virginia Beach, VAFull Time and Part Time Hourly Options AvailableWho we are:Jordan Young Institute is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical...

  • Medical Scribe- JYI

    2 weeks ago

    Virginia Beach, United States Jordan-Young Institute Full time

    Job DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Scribe. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who...

  • PMR Physician

    7 days ago

    Virginia Beach, United States Jordan-Young Institute Full time

    Job DescriptionJob DescriptionDescription:We are recruiting for a physiatrist with spine interventional fellowship training, either NASS recognized, or other interventional fellowship supplemented with Spine Intervention Society's injection courses and other educational programs.The Jordan-Young Institute is a private practice in Virginia Beach with two...

  • Patient Registration Representative

    2 weeks ago

    Virginia Beach, United States Aligned Orthopedic Partners Full time

    Job DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated...

  • Patient Services Coordinator

    6 days ago

    Myrtle Beach, United States CORA Physical Therapy Full time

    Patient Services Coordinator Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help...

  • Patient Services Coordinator

    3 days ago

    Myrtle Beach, United States CORA Physical Therapy Full time

    Patient Services CoordinatorIgnite Your Career With CORA!As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help...

  • Patient Services Coordinator

    Found in: Talent US C2 - 7 days ago

    Deerfield Beach, United States CORA Physical Therapy Full time

    Patient Services Coordinator Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you’ll be a vital part of our clinic support team by providing and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first...

  • Surgery Authorization Representative

    2 hours ago

    Virginia Beach, United States Jordan-Young Institute Full time

    **Surgery Authorization Representative**: Virginia Beach, VA **Description**: **Who we are**: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for...

  • Surgical Scheduler

    2 weeks ago

    Virginia Beach, United States Aligned Orthopedic Partners Full time

    Job DescriptionJob DescriptionDescription:Who we are:The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated...

  • Human Resources Generalist

    1 week ago

    Virginia Beach, United States Aligned Orthopedic Partners Full time

    Description WHO WE ARE The Jordan-Young Institute, an Aligned Orthopedic Partner, is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated...

  • Medical Telephone Scheduler

    1 week ago

    Virginia Beach, United States Aligned Orthopedic Partners Full time

    Job DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to...

  • Human Resources Generalist

    2 weeks ago

    Virginia Beach, United States Aligned Orthopedic Partners Full time

    Job DescriptionJob DescriptionDescription:DescriptionWHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partner, is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice...

  • Patient Service Representative

    1 week ago

    Seal Beach, United States Physical Rehabilitation Network Full time

    As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient...

  • Physical Therapy Aide/patient Care Coordinator

    6 days ago

    Newport Beach, United States Hands on Rehab, Inc and Aquatics Full time

    Seeking highly motivated, hard-working, dedicated individual to join our Rehab Team. Outpatient Physical and Occupational clinic specializing in both Land and Aquatic Therapy. Must have the ability to work independently, be able to multitask effectively, supervise exercises, keep both pool and clinic clean and organized. Must be reliable, take initiative,...

  • Physical Therapy Assistant

    Found in: beBee jobs US - 2 weeks ago

    Rehoboth Beach, Delaware, United States ChristianaCare Full time

    Are you an expert HomeHealth Physical Therapy Assistant looking for an organization that is well known for providing outstanding patient care Come join our team We have an innovative Electronic Health Record with Class 5 rating and comprehensive OASIS-E training. Our encouraging leadership team is here to help you excel in your HomeHealth...

  • Patient Services Coordinator

    7 days ago

    Virginia Beach, United States Virginia Oncology Associates Full time

    Overview:Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Patient Services Coordinator to support our office in Virginia Beach. ***Please take this quick survey once you've submitted your resume to...

  • Patient Services Coordinator

    7 days ago

    Virginia Beach, United States US Oncology Full time

    OverviewVirginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Patient Services Coordinator to support our office in Virginia Beach.* Please take this quick survey once you've submitted your resume to...

  • Patient Services Coordinator

    1 week ago

    Virginia Beach, United States US Oncology Full time

    Overview Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Patient Services Coordinator to support our office in Virginia Beach. * Please take this quick survey once you've submitted your resume to...

  • Patient Services Coordinator

    Found in: Resume Library US A2 - 1 week ago

    Virginia Beach, Virginia, United States Virginia Oncology Associates Full time

    Overview: Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Patient Services Coordinator to support our office in Virginia Beach.   Please take this quick survey once you've submitted your resume...

  • Physical Therapy Assistant | ChristianaCare HomeHealth

    Found in: beBee S US - 7 days ago

    Rehoboth Beach, United States ChristianaCare Full time

    Are you an expert HomeHealth Physical Therapy Assistant looking for an organization that is well known for providing outstanding patient care Come join our team! We have an innovative Electronic Health Record with Class 5 rating and comprehensive OASIS-E training. Our encouraging leadership team is here to help you excel in your HomeHealth...