Client Care Specialist- Entry Level
3 weeks ago
We are seeking a dedicated and efficient Client Care Specialist to join our team. As a Client Care Specilaist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. Your primary goal will be to ensure customer satisfaction and enhance our reputation by delivering outstanding customer support.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat, and provide accurate information and solutions
- Identify and assess customers' needs to achieve resolution of inquiries
- Escalate unresolved issues to the appropriate team for further investigation and resolution
- Proactively identify opportunities to improve customer satisfaction and recommend process improvements
- Collaborate with other team members and departments to ensure effective resolution of customer queries
- Stay up-to-date with company products, services, and policies to provide accurate information to customers
- Uphold a professional and empathetic approach when dealing with customers, ensuring their concerns are heard and addressed promptly
- Strive to meet or exceed key performance indicators (KPIs) and maintain customer satisfaction ratings
Qualifications:
- Previous experience in a customer service role, preferably in a fast-paced environment (restaurant, sales, etc....)
- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Ability to multitask, prioritize, and manage time effectively
- Detail-oriented with a high level of accuracy and attention to detail
- Proficient in using customer service software, databases, and applications
- Ability to remain calm and work well under pressure
- Empathy and patience when dealing with challenging customer situations
- Flexibility to work in shifts, including evenings, weekends, and holidays as required
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please allow text communications for initial contact, as this will speed up the interview process.
-
Entry Level Client Representative
4 weeks ago
San Antonio, United States IMMEDIATE START! Full timeWe have recently expanded to new markets and new campaigns due to over exceeding expectations this past year! During this massive period of growth, our client is asking us to train and develop our entry-level Client Representative team into future leaders and human resource directors. What is even better than advancement and growth?? Having FUN while we do...
-
Entry Level Client Representative
2 weeks ago
San Antonio, United States HY Pinnacle Full timeJob DescriptionJob DescriptionWe have recently expanded to new markets and new campaigns due to over exceeding expectations this past year! During this massive period of growth, our client is asking us to train and develop our entry-level Client Representative team into future leaders and human resource directors. What is even better than advancement and...
-
Entry Level Client Representative
7 days ago
San Antonio, United States HY Pinnacle Full timeJob DescriptionJob DescriptionWe have recently expanded to new markets and new campaigns due to over exceeding expectations this past year! During this massive period of growth, our client is asking us to train and develop our entry-level Client Representative team into future leaders and human resource directors. What is even better than advancement and...
-
Entry Level Client Representative
2 days ago
San Antonio, United States HYP inc Full timeJob DescriptionJob DescriptionWe have recently expanded to new markets and new campaigns due to over exceeding expectations this past year! During this massive period of growth, our client is asking us to train and develop our entry-level Client Representative team into future leaders and human resource directors. What is even better than advancement and...
-
Entry Level Public Relations Specialist
3 weeks ago
San Antonio, United States Think Tell Junction Full timeJob DescriptionJob DescriptionJoin Our Team as an Entry Level Public Relations Specialist at Think Tell JunctionAre you a passionate communicator with a knack for building relationships? Think Tell Junction is seeking an Entry Level Public Relations Specialist to join our vibrant team in San Antonio, TX. As a Public Relations Specialist, you will play a key...
-
Entry Level Public Relations Specialist
5 days ago
San Antonio, United States Think Tell Junction Full timeJob DescriptionJob DescriptionJoin Our Team as an Entry Level Public Relations Specialist at Think Tell JunctionAre you a passionate communicator with a knack for building relationships? Think Tell Junction is seeking an Entry Level Public Relations Specialist to join our vibrant team in San Antonio, TX. As a Public Relations Specialist, you will play a key...
-
Entry Level Account Manager
4 days ago
San Jose, United States Next Level Recruiting, LLC Full timeA growing firm based in the San Jose area, has an exciting and immediate need to fill a full-time Entry Level Account Manager position. This local marketing and sales firm has developed a powerful, personal approach to drive brand loyalty and customer retainment, and they are looking for an ambitious Entry Level Account Manager to help take their residential...
-
Entry Level Account Manager
2 days ago
San Jose, United States Next Level Recruiting, LLC Full timeA growing firm based in the San Jose area, has an exciting and immediate need to fill a full-time Entry Level Account Manager position. This local marketing and sales firm has developed a powerful, personal approach to drive brand loyalty and customer retainment, and they are looking for an ambitious Entry Level Account Manager to help take their residential...
-
Entry Level Customer Relations Specialist
3 weeks ago
San Bernardino, United States CPM San Bernardino Full timeHere at Creative Perspectives, we specialize in Customer Service, Sales, and Marketing. We are fortunate enough to be partnered with some of the nation's most well-known telecommunications companies. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this work would be possible without our Customer...
-
Entry Level Account Manager
5 days ago
San Jose, United States Next Level Recruiting, LLC Full timeA growing firm based in the San Jose area, has an exciting and immediate need to fill a full-time Entry Level Account Manager position. This local marketing and sales firm has developed a powerful, personal approach to drive brand loyalty and customer retainment, and they are looking for an ambitious Entry Level Account Manager to help take their residential...
-
Entry Level Sales Representative
2 days ago
San Jose, United States Next Level Recruiting, LLC Full timeA newly established Marketing and Sales Firm based in San Jose is extending an invitation to individuals looking for an entrepreneurial opportunity as a Sales Representative. This remarkable position is within a conducive work culture and offers uncapped commission incentives and advancement opportunities, making it an ideal prospect for entry-level...
-
Entry Level Lead Generation Specialist
1 week ago
San Jose, United States TMG Full timeThe Lead Generation Specialist is responsible for generating leads on behalf of a primary Home Improvement company in the United States. As the Lead Generation Specialist, you will source quality leads by meeting with local community members. By having a customer-first approach, the Lead Generation Specialist is able to determine which option is best, based...
-
Data Entry Specialist
1 week ago
San Antonio, United States Web Craft Stylers Full timeJob DescriptionJob DescriptionDescriptionJoin Web Craft Stylers in San Antonio, TX as an Data Entry Specialist! Company: Web Craft StylersLocation: San AntonioSalary: $3680 to $4250 per monthSchedule: Monday to FridayAbout Job:We are seeking a detail-oriented and efficient Data Entry Specialist to join our team. In this role, you will be responsible for...
-
Entry Level Account Manager
4 weeks ago
San Antonio, United States DES Full timeDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client revenue. Due to our continuous growth, we...
-
Entry Level Lead Generation Specialist
1 week ago
San Jose, United States TMG Full timeThe Lead Generation Specialist is responsible for generating leads on behalf of a primary Home Improvement company in the United States. As the Lead Generation Specialist, you will source quality leads by meeting with local community members. By having a customer-first approach, the Lead Generation Specialist is able to determine which option is best, based...
-
Entry Level Account Manager
3 weeks ago
San Antonio, United States DES Full timeDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client revenue. Due to our continuous growth,...
-
Entry Level Account Manager
3 weeks ago
San Antonio, United States DES Inc Full timeJob DescriptionJob DescriptionDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client...
-
Entry Level Account Manager
2 weeks ago
San Antonio, United States DES Full timeDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client revenue. Due to our continuous growth,...
-
Entry Level Account Manager
2 weeks ago
San Antonio, United States DES Inc Full timeJob DescriptionJob DescriptionDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client...
-
Entry Level Account Manager
1 day ago
San Antonio, United States DES Inc Full timeJob DescriptionJob DescriptionDerive Enterprise is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client...
