Customer Service Manager

4 weeks ago


Rockwall, United States Demetria Carter - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a customer service manager with our Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Licensed in Property/Casualty and Life/Health
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience



  • Rockwall, United States Pet Doctor Full time

    Job DescriptionJob DescriptionSalary: DOEPet Doctor is looking for an outgoing and personable Customer Service Representative to join our team and help create a warm and welcoming environment.  The Customer Service Representative (CSR) serves a vital role as Pet Doctors primary point of contact which is essential to a positive and pleasant client...


  • Rockwall, United States Pet Doctor Full time

    Job DescriptionJob DescriptionSalary: DOEPet Doctor is looking for an outgoing and personable Customer Service Representative to join our team and help create a warm and welcoming environment.  The Customer Service Representative (CSR) serves a vital role as Pet Doctors primary point of contact which is essential to a positive and pleasant client...


  • Rockwall, United States Taco Bell Full time

    Customer Service/Cashier Rockwall, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation...


  • Rockwall, United States Taco Bell Full time

    Customer Service/Cashier Rockwall, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation...

  • Service Manager

    4 weeks ago


    Rockwall, United States Fun Town RV Full time

    Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put...

  • Service Manager

    3 weeks ago


    Rockwall, United States Fun Town RV Full time

    Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put...

  • Service Manager

    3 weeks ago


    Rockwall, United States Fun Town RV Full time

    Job DescriptionJob DescriptionFun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years.As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where...


  • Rockwall, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 1990 E. I-30 Rockwall, TX, 75087 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...


  • Rockwall, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 1990 E. I-30 Rockwall, TX, 75087 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...


  • Rockwall, United States Love's Travel Stops & Country Stores Full time

    Req ID: 435060 Address: 1990 E. I-30 Rockwall, TX, 75087 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Lov Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Rockwall, United States Love's Travel Stops & Country Stores Full time

    Req ID: 435060 Address: 1990 E. I-30 Rockwall, TX, 75087 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Lov Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Rockwall, Texas, United States Group 1 Automotive, Inc. Full time

    Overview:ROCKWALL FORD is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking for the Service Drive Manager to join our teamIn addition to competitive pay, we offer our associates the following benefits:Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock...


  • Rockwall, United States Toyota Of Rockwall Full time

    Cashier/Customer Service Agent As our new Customer Service Agent, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance ready to work in this fast paced, customer driven environment. While we prefer someone with experience, candidates with great potential will also be considered. To be a...


  • Rockwall, United States Toyota of Rockwall Full time

    Job DescriptionJob DescriptionCashier/Customer Service Agent As our new Customer Service Agent, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance ready to work in this fast paced, customer driven environment. While we prefer someone with experience, candidates with great potential will...

  • Service Drive Manager

    4 weeks ago


    Rockwall, United States Howard Pontiac-Gmc Inc Full time

    Overview ROCKWALL FORD is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking for the Service Drive Manager to join our team! In addition to competitive pay, we offer our associates the following benefits: * Health, Dental, Vision, Life, and Disability insurance * 401(k) plan with company match * Paid Time-Off *...

  • Service Drive Manager

    3 weeks ago


    Rockwall, United States Howard Pontiac-Gmc Inc Full time

    Overview ROCKWALL FORD is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking for the Service Drive Manager to join our team! In addition to competitive pay, we offer our associates the following benefits: * Health, Dental, Vision, Life, and Disability insurance * 401(k) plan with company match * Paid Time-Off *...

  • Taco Bell

    3 weeks ago


    Rockwall, United States Taco Bell Full time

    Taco Bell - Rockwall is looking for a full time or part time Cashier and Customer Service team member to join our location in Rockwall, TX. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...


  • Rockwall, United States Domino's Pizza LLC Full time

    Take phone orders in a friendly and professional manner. Prepare products. Ability to enter orders using a computer keyboard or touch screen. Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Clean Customer Service, Service, Restaurant, Retail

  • Customer Service Tech

    4 weeks ago


    Rockwall, United States D.R. Horton Full time

    Job Description Customer Service Tech - Kaufman/Rockwall/County & surrounding area - 2200523 **Description** **D.R. Horton, Inc.** is currently looking for a **Customer Service Technician**. The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners. This is achieved by facilitating all customer warranty requests,...

  • Customer Service Tech

    2 weeks ago


    Rockwall, United States D.R. Horton Full time

    Job Description Customer Service Tech - Kaufman/Rockwall/County & surrounding area - 2200523 **Description** **D.R. Horton, Inc.** is currently looking for a **Customer Service Technician**. The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners. This is achieved by facilitating all customer warranty requests,...