Automotive Service Advisor
2 weeks ago
We are currently seeking a detail-oriented, customer-focused individual to join our automotive team as a Service Advisor / Parts Manager. In this dual role, you will be the key liaison between our customers and service team, ensuring that all parts needs are met with efficiency and precision. This is an exceptional opportunity for someone passionate about cars and customer service to play a pivotal role in the success of our automotive service center.
About the Role: Service Advisor / Parts ManagerAs a Service Advisor / Parts Manager, you will be responsible for managing all aspects of the parts department, from inventory control to ordering and customer service. You will work closely with the service team to provide accurate estimates and ensure timely completion of service orders. Your ability to multitask and maintain a high level of organization will be crucial in this dynamic position.
Key Responsibilities:- Act as the first point of contact for customers seeking service and parts assistance.
- Provide accurate estimates to customers.
- Order, receive, and manage parts inventory to ensure availability and efficiency.
- Collaborate with technicians to identify necessary parts for repairs.
- Process parts returns and exchanges in a timely and effective manner.
- Maintain accurate records of inventory, orders, and customer transactions.
- Ensure customer satisfaction through exceptional service and communication.
- Experience as a Service Advisor, Parts Manager, or similar role in the automotive industry is a plus, not required
- Excellent organizational and multitasking abilities.
- Outstanding customer service and communication skills.
- Ability to work under pressure and adapt to changing circumstances.
- High school diploma or equivalent; automotive certification is a plus.
Our team is dedicated to providing exceptional service and fostering a positive work environment. We value each member of our team and offer:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Dynamic work environment with a passionate and supportive team.
If you are a motivated individual with a passion for the automotive industry and a knack for customer service, we want to hear from you. Please submit your resume and a brief cover letter explaining why you are the perfect fit for the Service Advisor / Parts Manager role. Join our team and take the next step in your automotive career
Salary:$18-$25 hr. + Profit sharing pay plans available.
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