AV Field Service Installation Technician

3 weeks ago

Columbia, United States Connectivity Point Design and Installation Full time
Job DescriptionJob Description

Connectivity Point is a leading and trusted partner for essential audio-visual business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government agencies, educational institutions, healthcare organizations and more. Connectivity Point's AV Engineers custom design solutions for our customers' needs. Connectivity Point partners with top manufacturers in the technology industry to be able to offer a wide range of services and products to cater to diverse needs and we can assist our customers with design, installation, and support.

Connectivity Point is currently looking for full time AV Field Service Installation Technician's to support jobsites in South Carolina.

The primary role of the AV Field Service Installation Technician is to troubleshoot, identify, escalate, and resolve audio, video, and control system problems for our customers. The AV Field Service Installation Technician will complete all phases of the project's installation including, but not limited to, providing exceptional customer support during field visits or dispatches, diagnosing errors or technical problems, and determining proper solutions. The areas of expertise are varied and require advanced technical knowledge of audiovisual systems including networking, audio and video equipment and the associated software. AV Field Service Installation Technician primarily performs these services at our customer's facilities. A strong, comprehensive background in electronics, computers, IT networks, and audiovisual industry best practices is preferred. This position requires attention to detail, punctuality, and good communication skills.

JOB RESPONSIBILITIES: · Install a wide range of audio/visual systems from prints, one-line drawings or written scopes of work.

  • Equipment rack cabling and field termination of various cable types.
  • Solid understanding of control systems, video conferencing equipment, and audio equalization.
  • Use applicable testing equipment to troubleshoot problems.
  • Perform preventative maintenance and minor equipment repairs.
  • Read prints and scopes of work provided by management.

SKILLS/EXPERIENCE/TRAINING REQUIRED:

  • Minimum of 5+ years of installing audio/visual equipment and support from multiple manufacturers
  • Experienced with reading and working off CAD/blueprints for equipment/wiring installation
  • Ability to wire, label, and maintain a clean rack layout and wiring scheme.
  • Ability to pull low-voltage wire, test/terminate, install equipment including speakers, TV's, projectors, screens, racks, network, control devices, cameras, etc.
  • Ability to troubleshoot equipment failure, system components and provide quality control checks on completion installations
  • Must be able to lift 50 lbs. and work in finished spaces and unfinished worksites
  • Must be PC/Mac proficient and ideal candidates would have MS Suite (Office & Teams, Project), D-Tools, Sage and Procore experience.
  • Comfortable with providing client instruction during the final phase of installations
  • Ability to manage and coordinate other employees
  • Professional written and verbal communications skills
  • Experience with construction and adherence to large and small project scheduling
  • Enjoys hands-on problem solving in a fast-paced work environment
  • Ability to work well both independently and as part of a professional team
  • Willingness to be a positive leader and a great "follower"
  • Excellent time management, planning, and forward-thinking skills
  • Self-motivated with a positive and professional attitude
  • Excellent communication and listening skills
  • Strong teambuilding, customer service, and interpersonal skills
  • Must possess good decision-making skills, be very organized and detail oriented
  • Knowledge of and ability to perform basic math functions
  • Must hold a valid driver license and clean driving record

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add or remove duties and assign other duties, as necessary.


Connectivity Point Design and Installation is a fast-growing technology company providing design, installation, and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems. Established in 2002, this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.

Named one of the Best Places to Work in Maine, Rhode Island and South Carolina. Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays, Paid Time Off (PTO), group medical, dental, disability and life insurance, and 401K retirement plan with a company match.

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