Help Desk Team Lead

Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to work onsite, as required. The selected individual will be responsible for overseeing the day-to-day operations of the Help Desk team, providing technical guidance and support to team members, and...

Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to work onsite, as required. The selected individual will be responsible for overseeing the day-to-day operations of the Help Desk team, providing technical guidance and support to team members, and...

Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to work onsite, as required. The selected individual will be responsible for overseeing the day-to-day operations of the Help Desk team, providing technical guidance and support to team members, and...

**Lead Helpdesk Specialist** **Location**: Onsite Washington, DC **Responsibilities**: - This vital position is responsible for providing advanced direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including new/open incidents, classification of incidents by tier and assigned group, and number of resolved...

Position: Help Desk Lead Location: Washington, DC - National Gallery of ArtSchedule: 4 days onsite, 1 day remote Job Summary:A Help Desk Lead job in Washington, DC (20565) is currently available through Belcan at one of our key federal clients. To be considered for this role, you will have a BS in a relevant field and 5 years of relevant experience....

Position: Help Desk Lead Location: Washington, DC – National Gallery of ArtSchedule: 4 days onsite, 1 day remote Job Summary:A Help Desk Lead job in Washington, DC (20565) is currently available through Belcan at one of our key federal clients. To be considered for this role, you will have a BS in a relevant field and 5 years of relevant experience. ...

Position: Help Desk Lead Location: Washington, DC – National Gallery of ArtSchedule: 4 days onsite, 1 day remote Job Summary:A Help Desk Lead job in Washington, DC (20565) is currently available through Belcan at one of our key federal clients. To be considered for this role, you will have a BS in a relevant field and 5 years of relevant experience. ...

Position: Help Desk Lead Location: Washington, DC National Gallery of Art Schedule: 4 days onsite, 1 day remote Job Summary: A Help Desk Lead job in Washington, DC (20565) is currently available through Belcan at one of our key federal clients. To be considered for this role, you will have a BS in a relevant field and 5 years of relevant experience. ...

**Location**: Onsite Washington, DC **Responsibilities**: - This vital position is responsible for providing advanced direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances. - Receive customer Help...

Job DescriptionJob DescriptionHelp Desk Tier I&II (Mid) Washington, D.CMUST: Active Top-Secret clearance is required 1 – 5 years of Help Desk Tier II experience1 – 5 years of installing, maintaining, repairing desktop operating systems1 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.Security +CE...

The Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving customer support, and provide feedback to internal teams. The role also involves developing reports...

Service Desk Manager Washington, D.C MUST: ctive Top Secret Experienced Enterprise Service Desk Manager 5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience 2+ years' experience as a Service Desk Manager managing Mid-Large teams (15-20+ members) 5+ years of Recent MS Office Environment experience 5+ years experience in an...

Job Overview: **Must be able to get a Government Clearance and pass background check.** **Responsibilities**: **Duties**: - Manage the Service **Desk** which receives an average of 20,000 annual incidents and service requests from ~2’000 **users**: - Develop and implement service **desk** policies and procedures - Staff and train service **desk** agents...

Job Description Job Description As an Sr. Helpdesk Technician Tier II – MFD Deployment, the resource maintains and ensures the proper function of standalone printers, scanners or Network Printers. The Printer Technician takes care of the regular and routine repairs including replacements such as new ink cartridges.Responsibilities for Sr. Helpdesk Tech...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

Help Desk Technician Iron Bow Technologies has a permanent,immediate need for a Tier 1 Help Desk Technician to join our team providing onsite support for the U.S. Holocaust Memorial Museum in Washington, DC. The selected candidate will be responsible for providing customer support consisting of technical and problem resolution support, and consistently...

**Secure our Nation, Ignite your Future** Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At **ManTech,** you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, **ManTech** is seeking a motivated,...

This role is a temporary contract, full time hours, 4-6 monthsAbout Sound:Sound Physicians is a leading physician partner to hospitals, health plans, physician groups, and post-acute providers seeking to transform outcomes for acute episodes of care. For 20 years our high-performing and affordable care models have combined physician leadership, clinical...

Lead Helpdesk SpecialistLocation: Onsite Washington, DCResponsibilities:This vital position is responsible for providing advanced direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.Receive customer...

B&A is looking for a Help Desk Specialist to join a contract with a federal government client in support of an important mission. In this role, you will have the opportunity to work with a great team while supporting the United States Citizenship and Help Desk, Specialist, Help, Technology, Business Services, Support