Cashier/Receptionist
3 months ago
Normal, United States
Bloomington Normal Auto Mall
Full time
Job DescriptionJob DescriptionLeader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 9 dealerships consisting of 15 different franchises and approximately 500 employees. We have a strong presence in the Chicagoland area with 7 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. Currently our Bloomington/Normal Auto Mall is looking for someone that enjoys working with the public. It is part-time, evenings and Saturdays with an occasional day shift.
Responsibilities- Provide prompt, efficient, quality service to all customers at all times
- Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
- Greet customers in a timely, friendly and professional manner
- Answer all external and internal customer questions with honest and genuine concern
- Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
- Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
- Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
- Balance the cash, checks, and credit transactions daily
- Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
- Assist in other administrative duties including sorting and filing
- Attend all department and staff meetings
- Other duties as assigned.
- Excellent listening/communication skills, outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eager to improve on all aspects
- Valid driver’s license and clean driving record