Service Advisor/Writer

1 month ago


Carmel, United States Meadowland of Carmel Full time
Job DescriptionJob DescriptionDescription:

Experienced Service Advisor/Writer

What We Offer

  • Long- term Growth Opportunities
  • Medical, Dental, and Vision Insurance
  • 401k match
  • Additional benefits
  • Competitive pay
Requirements:

Responsibilities & Qualifications

  • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
  • Consult with customer on applicable service specials.
  • Gather and decode customer information to effectively and accurately relay concerns to technicians.
  • Document services declined and advise customer of current and future needs to their vehicle.
  • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
  • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
  • Build strong relationships with the customers.

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