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Position Summary:

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library, primarily at the circulation desk. Provides customer service to library patrons.

Essential Duties/Responsibilities:

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts

• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)

• Plan, develop, and implement a variety of children's programs, including storytimes, crafts, author visits, STEAM activities (Science, Technology, Engineering, Arts, Math), and cultural events.

• Incorporate storytelling techniques, puppets, music, and other creative elements to keep children engaged.

• Promote children's programs through flyers, social media, and community outreach.

• Checks in and processes library materials as necessary

• Accepts and processes fines, fees, or other payments

• Provides information regarding programs, events, conference rooms, etc.

• Mails library materials as necessary for patron homebound programs

• Shelves library materials • Addresses or escalates patron conduct or safety issues to appropriate management

• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.

• Other duties as assigned

Requirements

Qualifications:

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S. Diploma or GED

• Two years library experience preferred

• Basic knowledge of library systems and databases preferred

• Experience working with children in a library setting, school, or other childcare environment.

• Excellent storytelling skills and the ability to engage children of all ages.

• Ability to work a regular schedule that may include a combination of days, evenings and weekends

• Excellent customer service skills

• Knowledge of Microsoft Office Suite

• Good communication skills, both written and verbal

• English/Spanish speaking is a plus

Benefits

LOCATION: Sun City Library

Part-time hours per week: 20

Hourly Rate: $16.00

Paid Time Off (Vacation, Sick & Public Holidays)